RedmondRecruiter Since 2001
the smart solution for Redmond jobs

Cloud Support Engineer I

Company: Dunhill Professional Search
Location: Redmond
Posted on: February 21, 2021

Job Description:

Cloud Support Engineer II (Infrastructure)Reston, VA / Redmond, WA*TS/SCI Required (CI Poly Preferred) The Cloud Support Engineer will serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:

  • Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Review system logs to identify and mitigate system issues
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
  • Update knowledge base troubleshooting guides and lessons learned as required
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
  • Document system issues resulting in system outages and coordinate change though change management process
  • Support collaboration across operations, development teams and external partners
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues
  • Monitor solution performance according to client specification and SLAs, escalate as needed QUALIFICATIONS AND EDUCATION REQUIREMENTS
    • 2-4 years supporting IT operations as a system administrator
    • Experience supporting incident management and enterprise incident management tools
    • Experience performing system updates/upgrade and deployment of new software/system components in a complex distributed system
    • Experience with PowerShell, C#, SQL, and Python scripting
    • Understanding of TCP/IP fundamentals, general networking technologies, network architecture and connectivity troubleshooting
    • Experience with Cloud storage solutions
    • Experience using common diagnostic tools
    • Certifications preferred (Security+, Network+, etc.)
    • Strong customer service skills
    • TS/SCI PREFERRED SKILLS:
      • Bachelor of Science in CS, or other technical discipline is preferred
      • Experience in supporting Azure/AWS cloud environment and tools#cjpost - provided by Dice

Keywords: Dunhill Professional Search, Redmond , Cloud Support Engineer I, Engineering , Redmond, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Front-End Engineer - Remote
Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive salary (more...)
Company: Hired
Location: Lake Stevens
Posted on: 02/26/2021

Backend Engineer
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Longbranch
Posted on: 02/26/2021

Automotive Technician
Description: As an Automotive Technician, you will work in a fast-paced environment. You will be responsible for servicing our guests' vehicles and ensuring quality workmanship. Automotive Technician duties include: (more...)
Company: Jiffy Lube
Location: Lake Stevens
Posted on: 02/26/2021


Backend Engineer - Remote
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...)
Company: HIRED
Location: Sultan
Posted on: 02/26/2021

Mac Tools Seeking Mechanics - Technicians - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...)
Company: Mac Tools
Location: Carnation
Posted on: 02/26/2021

Front-End Engineer
Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive salary (more...)
Company: Hired
Location: Union
Posted on: 02/26/2021

Backend Engineer
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...)
Company: HIRED
Location: Carnation
Posted on: 02/26/2021

Backend Engineer - Remote
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...)
Company: HIRED
Location: Enumclaw
Posted on: 02/26/2021

Backend Engineer - Remote
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...)
Company: HIRED
Location: Black Diamond
Posted on: 02/26/2021

Backend Engineer - Remote
Description: Join Hired and find your dream job as a Backend Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll (more...)
Company: HIRED
Location: Spanaway
Posted on: 02/26/2021

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Redmond RSS job feeds