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Escalation Engineer

Company: Microsoft Corporation
Location: Redmond
Posted on: January 12, 2022

Job Description:

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. With over 15,000 employees worldwide, the Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. This newly expanded organization reflects the Microsoft ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience. Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes. Interested in being on the cutting edge of Cloud Services? Love services support in the Cloud? Customer obsessed? Data Driven? Collaborator? Communicator? Troubleshooter? Debugger? Then come join Microsoft as an Embedded Escalation Engineer supporting Azure Monitor Essentials. Azure's continued success depends on providing customers a world class support experience, to be a differentiator in the marketplace and we need the best and brightest to take our Azure Monitor support offering to the next level. -

Keywords: Microsoft Corporation, Redmond , Escalation Engineer, Engineering , Redmond, Washington

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