Data Engineer (Starlink Customer Experience)
Company: SpaceX
Location: Redmond
Posted on: August 6, 2022
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Job Description:
Data Engineer (Starlink Customer Experience) at SpaceX Redmond,
WA, United States SpaceX was founded under the belief that a future
where humanity is out exploring the stars is fundamentally more
exciting than one where we are not. Today SpaceX is actively
developing the technologies to make this possible, with the
ultimate goal of enabling human life on Mars.DATA ENGINEER
(STARLINK CUSTOMER EXPERIENCE)SpaceX is looking for a Data Engineer
responsible for developing the strategy, key metrics, tools,
software services and processes for assessing how well (beyond
uptime and latency) the Starlink Network is serving millions of
users around the globe. You will work with operators, subsystem
responsible engineers, software engineers, network engineers inside
the Starlink organization as well as key contacts at various major
content providers. Your solutions will inform Starlink customer
support, operations and engineering teams of any regression in the
customers' experience. You will participate in product and design
decisions to better prepare Starlink for emerging and future
application trends.RESPONSIBILITIES:+ Build and maintain
mission-critical services, tools, processes, and custom software to
objectively assess the application experience of Starlink's users
around the world+ Define and create real-time and historical
metrics, dashboards, and KPIs to monitor network performance,
outages, and regressions+ Identify emerging trends for popular
applications (e.g. social media, collaboration, VPN, online gaming,
Video Streaming) and their impact on the Starlink infrastructure+
Process large amount of data and create predictive models for
failures and anomaly detection+ Establish and maintain relationship
with key third party application/content owner+ Lead technical
investigations about chronic application-level issuesBASIC
QUALIFICATIONS:+ Bachelor's degree in computer science, data
science, physics, mathematics, or a STEM discipline+ 1+ year
professional, or educational/intern experience in analytics, data
science, data engineering, or software engineering+ Development
experience with SQL, Python, Spark, R, or other programming
languagesPREFERRED SKILLS AND EXPERIENCE:+ Experience with
developing tools used for data analysis+ Experience working with
in-stream data processing of structured and semi-structured data+
Experience with schema design and dimensional data modeling+
Experience working in a Linux environment, and open source tools+
Hand on experience with Wireshark+ Experience with protocols such
as TCP/IP/UDP including application layer such as DNS/HTTP+ Hands
on experience with Netflow/IPfix big data analysis+ Demonstrated
ability to own projects from start to completion+ Ability to take
on projects that require taking initiative and developing new
expertiseADDITIONAL REQUIREMENTS:+ Must be willing to travel to
setup initial infrastructure+ Must be willing to work extended
hours and weekends as neededITAR REQUIREMENTS:+ To conform to U.S.
Government space technology export regulations, including the
International Traffic in Arms Regulations (ITAR) you must be a U.S.
citizen, lawful permanent resident of the U.S., protected
individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to
obtain the required authorizations from the U.S. Department of
State. Learn more about the ITAR here
(https://www.pmddtc.state.gov/?id=ddtc\_kb\_article\_page\_id=24d528fddbfc930044f9ff621f961987)
.SpaceX is an Equal Opportunity Employer; employment with SpaceX is
governed on the basis of merit, competence and qualifications and
will not be influenced in any manner by race, color, religion,
gender, national origin/ethnicity, veteran status, disability
status, age, sexual orientation, gender identity, marital status,
mental or physical disability or any other legally protected
status.Applicants wishing to view a copy of SpaceX's Affirmative
Action Plan for veterans and individuals with disabilities, or
applicants requiring reasonable accommodation to the
application/interview process should notify the Human Resources
Department at (310) 363-6000.
Keywords: SpaceX, Redmond , Data Engineer (Starlink Customer Experience), Engineering , Redmond, Washington
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