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VMWare Service Engineer

Company: Emonics, LLC
Location: Redmond
Posted on: November 26, 2022

Job Description:

Here is the JD:

  • Candidate should have minimum 5 years' experience in supporting VMWare in Azure environment.
  • Provide implementation, configuration, deployment and ongoing support of the VMware vSphere server infrastructure hosting enterprise applications and all of its subcomponents NSX, Distributed Switches, vCAC/vRA, vRO, Update Manager, Single Sign-on, vDP
  • Troubleshoot deployment of nodes and VM template problems
  • Troubleshoot and reconfigure vSphere and vCenter configuration
  • Troubleshoot and reconfigure NSX-T configuration (T0, T1s, logical segments, gateway, dhcp, etc) and HCX
  • Troubleshoot and reconfigure vSAN
  • Promoting and proactively apply custom/corrective/preventative system configuration into designated customer environments.
  • Troubleshooting complex network environments and understanding its topologies to be able to suggest alternatives
  • Collect diagnostic data as identified by Azure TSG, VMware KB, Azure Engineering, and VMware Support
  • Troubleshoot network connectivity issues between VMs and customer network targets and Azure hosted services
  • Monitor and troubleshoot NSX-T administrative and cluster membership health (management plane)
  • Troubleshoot and configure NSX-T network resources (T1, logical segment, firewall, gateway) and services (DHCP, DNS)
  • Troubleshoot and resolve VM migration issues
  • Troubleshoot and resolve HA events issues (including gathering and RCA of VMware logs, split brains, etc)
  • Strong knowledge in Network devices like CISCO, ARISTA, Juniper, Firewall, Load balancer
  • Creating and publishing Workarounds and fixes in a fast manner for mitigating urgent issues
  • Creating standard operations procedures for documenting and training other teams
  • Identify and resolve host connectivity issues through proper use of maintenance mode and targeted VMware service restarts
  • Independently Creating and publishing root cause analysis reports
  • Manage and configure Resource Pools
  • Instrument and operationalize features that are not GA, but available to few customers for trial, experimentation or even pre-production environments (custom core count, cloud network storage, ANF setup, etc
  • Management and execution of maintenance and upgrades for the underlying infrastructure to meet specific customer requirements


    • Must be CJIS & DOD (IT2) cleared or having at least one federal security clearance.
    • Experience in supporting large VMWare in Azure Environment with strong Windows & Linux environment with Network experience
    • Experience in Change management, Incident management, and CritSit management
    • Willing to work in 24*7 support model

Keywords: Emonics, LLC, Redmond , VMWare Service Engineer, Engineering , Redmond, Washington

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