SENIOR MANAGER, KNOWLEDGE MANAGEMENT
Company: Microsoft Corporation
Posted on: January 9, 2022
Microsoft's Cloud Operations & Innovation organization (CO+I) is
the engine that powers our cloud services. As the Senior Manager,
Knowledge Management you will perform a key role in how we deliver
the core infrastructure and foundational technologies for
Microsoft's over 200 online businesses including Bing, Office 365,
XBOX, OneDrive, and the Microsoft Azure platform. Empower Billions!
Our infrastructure is comprised of a large global portfolio of more
than 100 datacenters and 1 million servers. Our foundation is built
upon and managed by a team of subject matter experts working to
support services for more than 1 billion customers and 20 million
businesses in over 90 countries worldwide. With environmental
sustainability and Data Center optimization at the forefront of our
Data Center design and operations, we continue to grow and evolve
as we meet the ever-changing business demands that hold Microsoft
as a world-class Cloud provider. Be at the forefront of the action
in CO+I as part of Microsoft's Global Data Center Operations Group.
In this role, you will lead our Enterprise Knowledge Management
Program which is focused on operational process and documentation
for Microsoft data centers. You'll work closely with key partners
to define our business requirements, processes, policies, and
partner with engineering on tooling solutions that enable the
field. You'll develop our knowledge and content strategy, focused
on the end user experience and knowledge readiness, including the
creation of a mature knowledge lifecycle and training curriculum.
You'll partner with content creators to apply your framework for
global consistency including knowledge templates, required
information, workflow templates, tooling, and lifecycle
requirements. This role is all about knowledge enablement for data
center leaders. In alignment with our Microsoft values, we are
committed to cultivating an inclusive work environment for all
employees to positively impact our culture every day.
Keywords: Microsoft Corporation, Redmond , SENIOR MANAGER, KNOWLEDGE MANAGEMENT, Executive , Redmond, Washington
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