Community Manager
Company: Lennar Homes
Location: Redmond
Posted on: May 12, 2022
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Job Description:
OverviewOur Company: Spectra ApartmentsAt LMC, it's all about
the team. LMC is a very special place to work, largely because of
the people who work here. Our company culture is infused with
spirit, enthusiasm, passion, and vitality. From high-rise buildings
to garden-style communities to restoring historic locations, LMC
Construction is proud of its adaptive approach, its dedication to
sustainability, and its commitment to building great neighborhoods
for people to call home. Above all else, we are committed to
quality, communication, and integrity. Sure, we map out blueprints
and communities, but we also map out careers. Hope you are looking
for opportunities at one of the country's leading apartment
developers and one of the top 2019 Best Place to Work in
Multifamily, because here they come. ResponsibilitiesSummary of
Position:Understands and implements the LMC strategies related to
property management by leading and supervising Associates at the
apartment community to implement the policies, procedures, and
practices that enable the community to meet and exceed budgeted
financial goals and achieve above-market operational performance
objectives. Performs various tasks associated with maintenance and
leasing/marketing while demonstrating the highest level of
residential service with a goal to exceed expectations. Principal
Duties and Responsibilities:Leads, directs and supervises
Associates within the community, ensuring they have the tools for
success. Assists with hiring, training, coaching, and evaluating
on-site Associates. Plans and schedules work in advance. Reaches
decisions quickly based on available information. Takes initiative
to research and complete projects. Initiates innovative solutions
to problems. Provides clear and concise instructions for effective
management of on-site Associates. Develops an integral team that
effectively sells the quality and professionalism of LMC. Conducts
staff meetings on a regular basis. Responsible for ensuring the
timely and accurate submission of timesheets for the team.Ensures
that the appearance and physical aspects of the community meets LMC
and residents established standards through routine site and safety
inspections, and communicates concerns and requests for capital to
provide for the physical upkeep of the community. Completes regular
community inspections of common areas, amenities, models, and
vacant apartment homes and completes the community inspection
report.Responds promptly to Associate/resident/guest needs and
concerns.Promotes client satisfaction and retention through timely
reporting and on-going communication about the performance of the
community. Ensures that Associates are implementing resident
retention and renewal programs.Processes and approves payment of
invoices pertaining to maintenance and operations of the community
on a timely basis.Completes and reviews various daily, weekly and
monthly reports by making operating recommendations in a timely and
accurate manner. Monitors Budget Control Log and reports variances.
Reports and offers recommendations for community capital
improvements or repairs, the development of job specifications, bid
acquisitions, and contract developments and negotiations. Reviews
all renewals and prepares budget increase recommendations according
to the operating budget and market conditions that could affect
profitability of community. Prepares and adheres to the guidelines
of the community operating budget, and makes recommendations for
ways to maximize income and minimize expenses. Supervises and
ensures collection of all rent and other community income.Supports
the overall marketing/leasing efforts and offers input and
suggestions in regards to promotions, advertisements, and
pricing.Supervises the planning and implementation of, and attends
and monitors, various community recreational and social
activities.Becomes active in the local business community and
develops a rapport with other communities.Understands and complies
with state landlord-tenant law, Fair Housing, Americans with
Disabilities Act, Fair Credit Reporting Act, and other laws and
regulations governing multi-family housing operations.Monitors the
maintenance activities to ensure resident requests and preventative
maintenance programs are being performed according to company
standards. Coordinates work activities and services from vendors,
utilizing only those vendors who are approved by LMC. Follows
established policies and procedures by monitoring and ensuring
compliance with regulatory requirements, organizational standards,
and operational processes related to areas of responsibility and
reporting violations or infractions to appropriate
individuals.Practices proper safety techniques in accordance with
Company, community, and departmental policies, procedures, and
standards by immediately reporting any mechanical or electrical
equipment malfunctions, Associate/guest/resident injuries or
accidents, or other safety issues to appropriate individuals.Keeps
abreast of current changes in technology, processes, and standards
within the industry and areas of responsibility by attending
internal and external training classes, research and/or subscribing
to the internet or other professional publications, or utilizing
other appropriate methods to obtain business and professional
information, and applies knowledge and practices to areas of
responsibility.Ability to keep sensitive information highly
confidential at all times. QualificationsEducation and Experience
Requirements:High school diploma or General Equivalency Diploma is
required. Bachelor's degree in business is preferred.Minimum of
five years of experience in property management, including
sales/multi-family leasing and supervisory responsibility
Demonstrated ability to read, write, and communicate effectively to
comprehend and complete legal, financial and human resources
documents. Literate with computerized financial and word processing
software.Demonstrated mathematical and analysis skills necessary to
add, subtract, multiply, and divide numbers, decimals, and
fractions, and calculate percentages in order to complete,
understand and interpret financial records, budgets, and other
fiscal reporting information.Proficiency in managing multiple
priorities simultaneously, meeting deadlines, and working with
minimal direction or supervisionMust have a valid state approved
driver's license.Physical Requirements:This is a position which
requires the Community Manager to frequently walk, stand, and climb
stairs in/around apartment homes, models, and apartment community.
Must also have the ability to operate computer equipment, operate
an automobile, speak, hear, bend, stoop, reach, lift, and move and
carry up to 25 lbs. Finger dexterity is necessary. Rare or regular
travel may be required to assist other apartment communities as
needed, attend training classes, business meetings, or other
situations necessary for the accomplishment of some or all of the
daily responsibilities of this position. Associates must be able to
work inside and outside in all weather conditions (rain, snow,
heat, hail, wind, sleet).Additional Requirements:Associates must be
able to work a flexible schedule, which includes evenings, weekends
and holidays.Arrive to work on time.Follow directions from a
supervisor.Interact well with co-workers.Understand and follow
posted work rules and procedures.Accept constructive criticism.This
description outlines the basic responsibilities and requirements
for the position noted. This is not a comprehensive listing of all
job duties of the Associates. Duties, responsibilities and
activities may change at any time with or without notice.#SB
TypeRegular Full-Time
Keywords: Lennar Homes, Redmond , Community Manager, Executive , Redmond, Washington
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