Physician - Center Medical Director
Company: Concentra Career Choice
Posted on: August 2, 2022
Overview: From our Dallas corporate headquarters to our clinics
and worksite locations, Concentra colleagues remain focused on our
driving purpose: to provide superb patient and employer experience
by delivering the highest quality healthcare in an efficient,
affordable, caring manner. We do this by putting all customers
(internal and external) first and by displaying: o A healing
o A selfless heart
o A tireless resolve The Center Medical Director works with the
Center Leadership Team at assigned Center, and under the direction
of the Regional Medical directs the Center's medical policies and
programs ensuring the delivery of affordable, efficient,
responsible and accountable occupational healthcare of the highest
quality to business, industry and patients in accordance with
Concentra policies, practices and procedures. Responsibilities: THE
--- Spends 100% of time in a center providing direct patient care,
leading by example, and creating an exceptional patient
--- Ensures day-to-day execution of medical model collaborating
with therapists and specialists to drive optimal clinical outcomes
and case closure.
--- Monitors key clinical center metrics that are provided by
Clinical Analytics and relate to quality outcomes: Practice
Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary
Care Case Duration, Days to First Recheck, % of cases with Lost
Time, Limited Duty, and Full Duty.
--- Manages clinicians and support staff and complies with APC
--- Creates a professional and collaborative working environment
with full colleague participation that promotes teamwork, quality,
exceptional outcomes, and patient safety.
--- Works with DMO to identify and implement changes to ensure
continuous clinical improvement.
--- Masters use of clinical systems to ensure efficiency, excellent
supportive documentation, appropriate and optimal coding levels,
charge capture, and follow-through on all patient care orders.
--- Ensures compliance with individual State Practice Act/Rules and
--- Drives patient and client experience metrics.
--- Calls and communicates to employers on all new injuries and
other significant clinical changes. --- Actively participates in
CLT meetings with COD and CTD to improve quality, patient safety,
outlier management, and ensures the ongoing development and growth
of the center's business.
--- Maintains and cultivates relationships with center clients and
payers while responding to requests within 24 hours.
--- Works with DMO and CLT to manage clinical and support staffing
levels and proficiencies that will optimize patient satisfaction,
workflows, and efficiencies
--- Promotes, cultivates, and exemplifies Orange Book values for
all center colleagues.
--- Develops colleague success through all aspects of the talent
life cycle for staff clinicians and support staff within the
--- Fosters an environment of collaboration, professionalism,
patient/colleague safety, quality care, continuous improvement and
reward and recognition.
--- Leads and promotes collaboration within CLT and across
disciplines to achieve clinical and business outcomes.
--- Accountable for understanding and input on Center financial
drivers (GRV, PI, New Injuries, TAT) and outcomes in order to
achieve annual business plan.
--- Promotes center initiatives and work flows that are consistent
with those in other centers.
--- Possesses financial awareness and provides input to center
budget and key business metrics.
--- This job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or
without notice. Qualifications: EDUCATION/CREDENTIALS
--- Graduate of an accredited medical program with a M.D. or
--- Must be board certified by ABPM, ABFM or medical board in the
state where employed and in accordance with state laws of
--- Licensure requirements of the state of jurisdiction
--- ACLS Certified, preferred JOB-RELATED EXPERIENCE
--- Five to eight years of experience in occupational medicine,
urgent care or an emergency setting JOB-RELATED
--- Concentra Core Competencies of Service Mentality, Attention to
Detail, Sense of Urgency, Initiative and Flexibility
--- Ability to make decisions or solve problems by using logic to
identify key facts, explore alternatives, and propose quality
--- Outstanding customer service skills as well as the ability to
deal with people in a manner which shows tact and professionalism
--- The ability to properly handle sensitive and confidential
information (including HIPAA and PHI) in accordance with federal
and state laws and company policies
--- Demonstrated knowledge of occupational medicine requirements
--- Demonstrated working knowledge of clinical operations, OSHA,
--- Medicine knowledge
--- Biology knowledge
--- Chemistry knowledge
--- Systems evaluation knowledge
--- Knowledge of human behavior and performance
--- Administration and management knowledge
--- Customer and personal service knowledge including needs
assessment, meeting quality standards for services and evaluation
of customer satisfaction
--- Judgment and decision making
--- Critical thinking
--- Speaking to effectively convey information to supervisors,
peers, or customers
--- Instructing skills to teach others
--- Demonstrated knowledge of techniques and information needed to
diagnose and treat human injuries.
--- Demonstrated administration and management knowledge
--- Fosters a cooperative and harmonious working climate conducive
to maximize employee morale and productivity.
--- Ability to "put patients first" and enjoys treating
--- Superior patient/customer service and "bed side manner"
--- Must be a team player in a multidisciplinary environment;
--- Demonstrates a value of all contributions to product and
--- Displays a professional, approachable and selfless demeanor (no
arrogance) at all times both to external and internal clients.
--- Agrees, supports and commits to Concentra's core practice
standards and Policies and Procedures.
--- Skilled in reviewing the clinical work of others according to
professional standards and practice guidelines.
--- Ability to supervise, evaluate, coach, and develop staff.
--- Ability to display high degree of inspiration for team members
to retain focus of providing highest levels of customer
--- Willingness to learn and continuously improve, to be audited,
observed, and reviewed; is positively responsive to feedback.
--- Working knowledge of medical office administration and
--- Basic computer skills, including email
--- Preferred experience with electronic medical record
--- Familiarity with corporate human resource policy and
--- Critical thinking, deductive reasoning and decision-making
--- Demonstrated ability to coach, instruct and teach
Keywords: Concentra Career Choice, Redmond , Physician - Center Medical Director, Executive , Redmond, Washington
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