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Physician - Center Medical Director

Company: Concentra
Location: Redmond
Posted on: November 24, 2022

Job Description:

Overview: From our Dallas corporate headquarters to our clinics and worksite -locations, Concentra colleagues remain focused on our driving purpose: -to provide superb patient and employer experience by delivering the -highest quality healthcare in an efficient, affordable, caring manner. We -do this by putting all customers (internal and external) first and by -displaying: o A healing focus o A selfless heart o A tireless resolve The Center Medical Director works with the Center Leadership Team -at assigned Center, and under the direction of the Regional Medical -directs the Center's medical policies and programs ensuring the delivery of affordable, efficient, -responsible and accountable occupational healthcare of the highest quality to business, industry and -patients in accordance with Concentra policies, practices and procedures. Responsibilities: THE DETAILS --- Spends 100% of time in a center providing direct patient care, leading by -example, and creating an exceptional patient experience. --- Ensures day-to-day execution of medical model collaborating with therapists -and specialists to drive optimal clinical outcomes and case closure. --- Monitors key clinical center metrics that are provided by Clinical Analytics and -relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, -Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % -of cases with Lost Time, Limited Duty, and Full Duty. --- Manages clinicians and support staff and complies with APC supervisory -requirements. --- Creates a professional and collaborative working environment with full -colleague participation that promotes teamwork, quality, exceptional outcomes, -and patient safety. --- Works with DMO to identify and implement changes to ensure continuous -clinical improvement. --- Masters use of clinical systems to ensure efficiency, excellent supportive -documentation, appropriate and optimal coding levels, charge capture, and -follow-through on all patient care orders. --- Ensures compliance with individual State Practice Act/Rules and -Regulations/WC Regulations. --- Drives patient and client experience metrics. --- Calls and communicates to employers on all new injuries and other significant -clinical changes. --- Actively participates in CLT meetings with COD and CTD to improve quality, -patient safety, outlier management, and ensures the ongoing development and -growth of the center's business. --- Maintains and cultivates relationships with center clients and payers while -responding to requests within 24 hours. --- Works with DMO and CLT to manage clinical and support staffing levels and -proficiencies that will optimize patient satisfaction, workflows, and efficiencies --- Promotes, cultivates, and exemplifies Orange Book values for all center -colleagues. --- Develops colleague success through all aspects of the talent life cycle for staff -clinicians and support staff within the center. --- Fosters an environment of collaboration, professionalism, patient/colleague -safety, quality care, continuous improvement and reward and recognition. --- Leads and promotes collaboration within CLT and across disciplines to achieve -clinical and business outcomes. --- Accountable for understanding and input on Center financial drivers (GRV, PI, -New Injuries, TAT) and outcomes in order to achieve annual business plan. --- Promotes center initiatives and work flows that are consistent with those in -other centers. --- Possesses financial awareness and provides input to center budget and key -business metrics. --- This job description is not designed to cover or contain a comprehensive listing of activities, -duties or responsibilities that are required of the employee for this job. Duties, responsibilities and -activities may change at any time with or without notice. Qualifications: EDUCATION/CREDENTIALS --- Graduate of an accredited medical program with a M.D. or D.O. --- Must be board certified by ABPM, ABFM or medical board in the state where employed and in -accordance with state laws of practice --- Licensure requirements of the state of jurisdiction --- ACLS Certified, preferred JOB-RELATED EXPERIENCE --- Five to eight years of experience in occupational medicine, urgent care or an emergency setting JOB-RELATED SKILLS/COMPETENCIES --- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, -Initiative and Flexibility --- Ability to make decisions or solve problems by using logic to identify key facts, explore -alternatives, and propose quality solutions --- Outstanding customer service skills as well as the ability to deal with people in a manner which -shows tact and professionalism --- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) -in accordance with federal and state laws and company policies --- Demonstrated knowledge of occupational medicine requirements (state specific) --- Demonstrated working knowledge of clinical operations, OSHA, DOT --- Medicine knowledge --- Biology knowledge --- Chemistry knowledge --- Systems evaluation knowledge --- Knowledge of human behavior and performance --- Administration and management knowledge --- Customer and personal service knowledge including needs assessment, meeting quality standards -for services and evaluation of customer satisfaction --- Judgment and decision making --- Critical thinking --- Speaking to effectively convey information to supervisors, peers, or customers --- Instructing skills to teach others --- Demonstrated knowledge of techniques and information needed to diagnose and treat -human injuries. --- Demonstrated administration and management knowledge --- Fosters a cooperative and harmonious working climate conducive to maximize employee morale -and productivity. --- Ability to "put patients first" and enjoys treating patients. --- Superior patient/customer service and "bed side manner" skills. --- Must be a team player in a multidisciplinary environment; --- Demonstrates a value of all contributions to product and outcome; --- Displays a professional, approachable and selfless demeanor (no arrogance) at all times -both to external and internal clients. - --- Agrees, supports and commits to Concentra's core practice standards and Policies and -Procedures. --- Skilled in reviewing the clinical work of others according to professional standards and practice -guidelines. --- Ability to supervise, evaluate, coach, and develop staff. --- Ability to display high degree of inspiration for team members to retain focus of providing -highest levels of customer satisfaction. --- Willingness to learn and continuously improve, to be audited, observed, and reviewed; -is positively responsive to feedback. --- Working knowledge of medical office administration and procedures --- Basic computer skills, including email --- Preferred experience with electronic medical record application --- Familiarity with corporate human resource policy and practice --- Critical thinking, deductive reasoning and decision-making skills --- Demonstrated ability to coach, instruct and teach Additional Data: * Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays - along with 30+ days off a year. * Training provided in our best-in-class Occupational Medicine Process Management Model * Center Achievement Bonuses * Medical Malpractice Coverage * CME Allowance/Time * 401(k) with Employer Match * Medical/Vision/Prescription/Dental Plans * Life Insurance/Disability * Paid Time Off/Holidays * Colleague Referral Bonus Program * Varied annual stipend based on visit volume and scope of responsibility This position is eligible to earn a base compensation rate in the range of $___ -to $___ -depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. - Concentra is an Equal Opportunity Employer, -including disability/veterans

Keywords: Concentra, Redmond , Physician - Center Medical Director, Executive , Redmond, Washington

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