RedmondRecruiter Since 2001
the smart solution for Redmond jobs

Operations Manager - OT/Smart Buildings

Company: CBRE
Location: Redmond
Posted on: May 22, 2023

Job Description:

Operations Manager - OT/Smart Buildings

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Building Management, Facilities Management, Project Management


Redmond - Washington - United States of America, Seattle - Washington - United States of America

Job Summary

Responsible for leading day-to-day client service activities for the Puget Sound Smart campus. In partnership with senior management, the Ops Manager will build and lead strategic workstreams aligned with the team vision and projects. Implement Smart Campus operations and OT networking programs by collaborating closely with Sustainability, Innovation, Digital Security, Business Operations, Communications, Facilities Management, Finance, Human Resources, Marketing, Vendor Partners, and Client Business Groups. This position is on-site with the client!

Key duties and responsibilities

With leadership, act as the business partner for efficient and strategic operations of the Smart Campus digital operations team through continuous review and improvement of processes.

Call out to and work with leadership to resolve conflicting priorities,

Act as liaison between operations and leadership and client.

Champions people development across staff and working teams:

  • Developing personnel and professional roadmaps,
  • Motivating and leading personnel,
  • Setting performance expectations, and identifying
  • Addressing development opportunities.

    Develop strategic, account-aligned, S.M.A.R.T. goals and development goals for self and team members. Build conference mapping of training and education with personnel and tools. Build employee engagement through events, activities, all-hands.

    Responsible for handling operational changes due to client project(s) including security compliance, OT networking changes, sustainability, new Next-Gen sensors and Next-Gen building devices, ongoing maintenance work, renovations, client relocations, and new construction projects.

    Work with construction and project management team(s) and represent line of business for the duration of project timelines for execution and handoff.

    Assist with facility needs including BMS and controls maintenance, hardware and software upgrade planning, or building access where needed.

    Partner with business operations, division finance, and corporate finance to support in accounting and finance activities. Responsible for GL and PO oversight.

    Responsible for vendor management and procurement processes, special events, philanthropy, and business continuity plans.

    Partner with Communication teams and Business Operations teams to campaign and implement initiatives related to these areas.

    Partners with various other organizations to story tell service delivery.

    Handle day-to-day issues as they arise.

    Other duties may be assigned.

    Supervisory responsibilities

    Lead by example and model behaviors consistent with the company's values and team expectations.

    Set S.M.A.R.T. goals for team members that are linked to the strategic objectives of the organization and leadership

    Provides mentorship and advice to supervisors within span of control regarding employee performance and development.

    Partners with Human Resources to recommend and responsible for recruitment, selection, promotion, advancement, corrective action and termination. Plan, monitor, approves appropriate staffing levels and utilization of labor, including overtime.


    To perform this job successfully, an individual must be able to balance and perform each essential duty in an organized and timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Bachelor's degree (BA/BS) required.
    • Minimum of 7 years of related experience including 4 years of management experience or equivalent combination of education and experience. Related experience includes:
      • Building automation or system integration
      • Controls engineering
      • System network engineering
      • Data architecture
      • Construction or infrastructure engineering
      • Electrical engineering
      • Other engineering
      • Project management
      • Experience managing building automation operations in a customer-focused service firm with multi-location structure preferred.
      • Knowledge of real estate terminology preferred.




        Excellent written and verbal communication skills. Requires strong organizational and information management skills. Ability to provide efficient, timely, reliable, and courteous project updates to internal and external stakeholders. Ability to effectively present data. Ability to respond effectively to sensitive issues.


        Requires quantitative and qualitative analytical skills with attention to detail. Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Ability to make decisions in ambiguous or rapidly changing environments.


        Require intermediate knowledge of financial/accounting terms and principles. Ability to calculate percentages, discounts, commissions, and similar quantitative assessments. May conduct basic financial analysis and accounting.


        High level of proficiency in Microsoft Office suite. Intermediate competency in systems engineering, controls engineering, electrical design, building automation systems and software, AI/ML analytics, and construction project management.

        High level of collaboration and team leadership.


        Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department and/or project deadlines. Errors in judgment may cause negative impact to client service, partnerships, vendor relations, and/or internal teams.

        CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Operations manager position is $89,600 annually [or $43.07 per hour] and the maximum salary for the Operations manager position is $149,300 annually [or $71.77 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

        CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

        NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Keywords: CBRE, Redmond , Operations Manager - OT/Smart Buildings, Executive , Redmond, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Redmond RSS job feeds