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Learning and Change Management Communication Specialist: Manager Capability

Company: Microsoft
Location: Redmond
Posted on: May 8, 2024

Job Description:

Microsoft's Global Learning & Organization Capability (LOC) Center of Excellence plays a pivotal role in shaping Microsoft's future.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

We achieve this by crafting an innovative skilling strategy and implementing best-in-class programs aimed at empowering our employees, managers, and leaders with cutting-edge capabilities. - -We are looking for a Learning and Change Management Communication Specialist within the Management Excellence Team who will be responsible for developing Learning & Development content and change management communications that support managers in creating a culture of learning and empowering managers to realize and embody their role in Microsoft's mission.

As part of the Management Excellence team, the Learning and Change Management Communication Specialist will focus on the design and development of manager portfolio content, resources, and change management communications. - -Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Required/Minimum Qualifications -Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 2+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management -OR Master's Degree or equivalent AND/OR 1+ year(s) experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience.Additional or Preferred QualificationsVocational qualification or higher education degree (e.g., Bachelor's Degree) AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project managementOR Master's Degree or equivalent AND 4+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project managementOR equivalent experience.Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).Learning content design and development experience for manager audience -Experience in program implementation and change management communications - -Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses). -Facilitation skillsIntegrated Learning IC4
- The typical base pay range for this role across the U.S.

is USD $91,800
- $178,800 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900
- $195,000 per year.Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: Microsoft will accept applications for the role until May 10, 2024.

Microsoft is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. - We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request -via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Communications Consultant - - -Partners and consults with the Corporate Communications team on developing a change management manager communications strategy, providing and/or reviewing content for all manager communications within deadlines; thought leadership about priorities, sequencing, timing, and messaging; and advocacy for the Microsoft manager experience. -Develops innovative solutions that are compelling, scalable, interactive, consumable, consistent, and ongoing. - -Leads work to secure sponsor input and signoff on change management strategy and communications. -Learning Design, Development, and Implementation -Designs and develops learning content for the global management population, including development of new content, repurposing existing content, leveraging existing tools and implementing new, creative, and scalable ways to deliver content - -Is looked to for deep learning and development domain expertise in learning solution design, development, and implementation, with knowledge of industry best practices -Leads the process of reviewing learning and development solutions with stakeholders and sponsors, gathering content feedback from relevant stakeholders, partners, and users through various feedback modalities (e.g.

focus groups, surveys etc..) and executing updates based off feedback and needs. -Program Execution -Contributes to the implementation of core learning programs within or across teams to ensure smooth, scalable global launches. - -Tracks and reports on key metrics ongoing and uses data to continuously improve content and programs. -Executes tactically on individual learning components of the manager portfolio. - -Contributes to the mapping of the necessary points of engagement with relevant stakeholders to execute programs and content and address operational needs. -Stakeholder/Customer Collaboration -Develops relationships with existing stakeholders to seek ongoing input about manager learning-related needs. -Gathers information to act on key stakeholder objectives. - -Supports and escalates customer/stakeholder needs and questions to the team to inform them on adjustments to be made and educate on manager needs/themes. - -Learns about and considers local/regional perspectives and supports diversity and inclusion initiatives. - -Supports or leads communication of learning and development approaches to stakeholders and regularly seeks input from customers and stakeholders, continuously strengthening stakeholder relationships. -Other -Embody our culture and values -Employment typeFull-TimeWork siteUp to 100% work from homeRole typeIndividual ContributorDisciplineIntegrated LearningProfessionLearning

Keywords: Microsoft, Redmond , Learning and Change Management Communication Specialist: Manager Capability, Executive , Redmond, Washington

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