Technical Writer

Company: eXcell
Location: Redmond
Posted on: June 26, 2020

Job Description:

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. As the Technical Writer in this position, you will provide writing services to produce high-quality support content for various vendor and client stakeholders, and some project management support to create, track, and manage content tasks. Responsibilities Writing Writing and updating support how-to content for gaming audiences to ensure that it is clear, concise, and easy-to-follow Copy review Content consolidation and reformatting Quality control of writing and content display to ensure quality and accuracy Communicating and working with multiple vendor and client stakeholders Balancing multiple assignments with tight deadlines, working independently and as part of a team Project Management Act as a content point of contact for the production team Project tracking and reporting as part of a larger PM effort Task creation and maintenance Editorial quality control Asset acquisition and management Content scrub support Expectations Ability to self-manage and self-motivate, balancing with a collaborative attitude Excellent, collegial verbal and written communication skills that support customer service to both clients and other team members following up with loop-closing and documentation Ability to juggle multiple deadlines and responsibilities, triaging and prioritizing multiple competing requests ability to flex, shift, and refocus Superb attention to detail Analytical and creative problem-solving skills Exceptional organizational and time-management planning skills Desire for constant process improvement Open and adaptable to change, constantly learning and improving High tolerance and ability to navigate through ambiguity by raising questions, seeking answers, moving forward with information Entrepreneurial spirit and company evangelist bent Qualifications 5 years online media copy editor writer experience A passion for gaming understanding of support needs for both core gaming users as well as broader users in video content, social networking Excellent writing skills, a creative mind, and conflict resolution skills High attention to detail as immense quality check skills a must Comfortable and confident working in a fast-paced, rapidly evolving environment supporting an online service with millions of users Capable working in Microsoft Word and with game consoles BA in English, journalism, communication, or related field preferred W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpwww.excell.com Supports Equal Employment Opportunity eXcell httpwww.excell.com , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .

Keywords: eXcell, Redmond , Technical Writer, IT / Software / Systems , Redmond, Washington