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Technical Content Developer, Microsoft 365 automation

Company: Experis
Location: Redmond
Posted on: November 16, 2021

Job Description:

Microsoft 365 Automation, Technical Content Developer
Team: Wizard Development
length of the contract: long term contract.
Location: Remote (please be aware candidates must be living in the US territory)

All candidates must be authorized to work in the United States on W2

JOB OPPORTUNITY:

You'll be joining a team of IT admins, designers, developers and content writers to create step-by-step wizards, guides, and tools to speed up the deployment and adoption of Microsoft 365 services. As a Technical Content Developer, you'll brainstorm and test IT automation, lead user research studies, and write instructional content that is concise, engaging, and appropriate for IT admins.

The experienced and versatile technologist we seek must come complete with real-world experience in technical selling, consulting, designing, planning, developing, or implementing Cloud solutions in customer environments. This candidate also needs to exhibit a passion for saving time through automation, and ideally, has experience as a content developer (training or documentation), technical writer/trainer, or as a technical presenter/speaker.

Responsibilities:

Understand the technical challenges IT admins face when migrating to and setting up cloud services.
Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions.
Evaluate new technologies, features, and products, and curate existing content assets, create net-new content, and/or update existing content based on technical and industry changes.
Use test labs and virtual machines in Azure.
Build effective working relationships with technical SMEs to efficiently gather content information and feedback.
Ensure stakeholders are clear on project requirements and schedules.
Use Azure DevOps to manage the content development schedule from concept and research all the way through final development and promotion.
Track user research studies, design experiments, and respond to customer feedback.
Qualifications:

Hands on troubleshooting, support, or engineering experience with Microsoft Office 365 and Azure.
Strong writing and/or editing skills; excellent organization, communication, and interpersonal skills; proficiency with Microsoft Word and PowerPoint; markdown language a plus.
Must enjoy working with remote teams in a fast-paced, energetic environment.

Keywords: Experis, Redmond , Technical Content Developer, Microsoft 365 automation, IT / Software / Systems , Redmond, Washington

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