Sr. Technical Content Manager, TCX Blogs

Company: Amazon
Location: Seattle
Posted on: April 5, 2026

Job Description:

We are seeking a Technical Content Manager to serve as a bridge between our content contributors, technical teams, and customers. This role combines technical acumen with content expertise to ensure our content channels effectively serves both human users and AI systems while maintaining high standards of accuracy, quality, and relevance. The TCX Blogs team owns technical blog channels, such as the AWS Big Data Blog, AWS Database Blog, and the AWS Artificial Intelligence Blog. Technical blogs are grounded in customer use cases and provide actionable next steps and solutions for customers. A blog post serves to educate or inspire customers, often tying together multiple AWS services and specific customer use cases to provide a more complete, or niche, solution than other AWS content channels. This role is ideal for someone who combines technical skills with content management expertise and has a passion for creating value through high-quality technical content. You'll collaborate with blog channel owners, solutions architects, engineers, technical writers, and industry thought leaders to curate and publish impactful technical blog posts using our content management system. You’ll be responsible for planning, creating, and delivering externally-facing technical content that drives meaningful engagement and champions customer needs. Key job responsibilities * Act as the primary human reviewer for technical content submitted by various business contributors, evaluating content for technical accuracy, adherence to standards, and customer relevance. * Build and improve operational workflows to using mechanisms and tools to reduce process friction and speed review times. * Curate content to optimize discoverability and utility for both customers and LLM systems. * Ensure content directly addresses specific customer jobs-to-be-done. * Partner with technical teams to report content system issues and participate in solution testing. * Monitor and analyze content performance metrics for assigned service verticals, using data to identify and drive improvements and enhancements to ensure content is aligned to technical content strategies at AWS. * Own an area of content for the business, maintaining hands-on technical skills to effectively test and validate procedures, evaluate customer scenarios from a practical perspective, verify the accuracy of content through direct testing, and provide feedback to content contributors. - 5 years of digital content management, communications, or content strategy experience - Experience using data and metrics to determine and drive improvements - Experience working across teams and influencing teams that are not your own - Strong technical background with hands-on experience in relevant technologies - Demonstrated experience in content quality assurance and optimization - Experience working with AI/ML systems and understanding their content requirements - Strong relationship management and communication abilities - Proven track record of improving content performance and user experience - Experience planning, managing, and delivering customer-focused documentation across multiple teams - Experience with LLM training data and content requirements - Knowledge of content analytics and performance measurement - Familiarity with content governance frameworks - Understanding of SEO principles and practices Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 113,600.00 - 160,000.00 USD annually

Keywords: Amazon, Redmond , Sr. Technical Content Manager, TCX Blogs, IT / Software / Systems , Seattle, Washington