Software Dev Engineer II, Customer Service Security

Company: Amazon
Location: Seattle
Posted on: April 5, 2026

Job Description:

The Customer Service Application Security team seeks a talented Software Development Engineer (SDE) to build innovative security solutions that automate our security processes and build preventive and detective application security systems to secure applications and data. Our mission is to make security invisible — building paved path solutions that enable developers to ship secure code quickly and continuously without sacrificing speed or innovation. You'll architect and develop native AWS solutions using technologies like LLMs, prompt engineering, security frameworks, application security controls, and threat detection mechanisms that improve security posture and increase builder productivity. You will build reusable security libraries, tools, and frameworks that serve as paved paths, making the secure path the easy path for developers across the business unit. You'll have the opportunity to: 1) work with state-of-the-art AI technologies; 2) design and implement preventive and detective security systems; 3) partner with developers to embed security early in the SDLC; 4) collaborate with security experts across Amazon; and 5) influence security culture across a major business unit by building tools used by hundreds of developers. Join our team as a force multiplier for our organization's security posture while advancing your career at the intersection of software, AI, and cybersecurity. Ready to make an impact? Apply today! Key job responsibilities 1. Architect and develop innovative security automation tools that leverage Generative AI technologies to streamline security processes, enabling efficient and scalable security operations. 2. Collaborate closely with security engineers and software development teams to understand their needs, provide guidance on secure coding practices, and advocate for security best practices throughout the development lifecycle. 3. Conduct code reviews, identify potential vulnerabilities, and propose mitigation strategies to enhance the overall security posture. 4. Stay up-to-date with the latest software development and security trends, techniques, and industry best practices in Generative AI and application security, and drive their adoption within the organization. 5. Design and implement preventive and detective security systems that enable developers to ship secure code continuously. 6. Build reusable security libraries, tools, and frameworks that serve as paved paths, making the secure path the easy path for developers across the business unit. A day in the life As a successful SDE, you collaborate with security engineers to understand their automation challenges and requirements. You design and develop AI-powered security solutions and paved path tools that make security frictionless for developers across the business unit. Your day involves conducting code reviews to identify vulnerabilities, researching innovative approaches to application security, and sharing progress with your team, customers, and stakeholders. You own your work end to end — from design to deployment — while building bridges between security and development teams. About the team The Customer Service Application Security team is pioneering security solutions for one of Amazon's largest internal business units. We're reimagining how security integrates with development by building intelligent automation that protects customers while accelerating delivery. We are a collaborative team of security engineers, Technical Program Managers, and SDEs who move fast, value ownership, and invest heavily in each other's growth. We bridge the traditional gap between security and engineering by building tools that reduce friction for developers and embedding security early in the software development lifecycle through guardrails and paved path solutions. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - 3 years of non-internship professional software development experience - 2 years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - Experience developing, deploying and managing AI products at scale - 3 years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Keywords: Amazon, Redmond , Software Dev Engineer II, Customer Service Security, IT / Software / Systems , Seattle, Washington