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Higher Ed Content Portfolio Manager

Company: Microsoft Corporation
Location: Redmond
Posted on: September 13, 2020

Job Description:

Save save Higher Ed Content Portfolio Manager to job cart

Job number 868556

Date posted Jul 29, 2020

Travel 0-25 %

Employment type Full-Time

Do you have a passion for helping Higher Ed students  prepare for careers l everaging Microsoft technology ? The Technical Content Development team within Microsoft Worldwide Learning  (WWL)  is hiring a Content Portfolio Manager to help us land Microsoft's technology training and certification portfolio within the Higher Ed channel, and drive Higher Ed stakeholder and customer feedback into the training and certification portfolio moving forward. The ideal candidate will have a mix of Higher Ed market knowledge,  an understanding of the training & certification market,  strong product or portfolio management skills, and excellent cross-organization collaboration skills.

Microsoft  W orldwide  Learning ’s  mission is to build  world class capability  for customers, partners,  employees  and future generations,  enabling them  to develop, grow, and achieve success professionally.  Within WWL, t he Technical Content Development  team ’s mission is to help  IT professionals, developers, and consumers build their technical skills and advance their careers through  technical training that helps learners prepare for Microsoft Fundamentals and Advanced Role-Based certification exams.  We  build blended  learning  experiences that include  Instructor Led Training (ILT) ,  supported by  interactive experiences and  online training.

We are  a dynamic team of skilled and experienced content development, learning, and  content portfolio  management professionals, with a high-energy,  diverse & inclusive, and  iteration-driven culture, grounded in real customer and field needs. If this sounds of interest,  w e’d  love  to learn more about  your energy, passion, skills, and ideas!

Responsibilities In  this role , you will:

Define and run a working team-level and executive review-level rhythm of business cadence that helps communication and align the training & certifications the Technical Content Development team is delivering to the cross-Microsoft teams which are landing this content portfolio in Higher Ed channels

U se customer,  market  and product data, balanced with upcoming release milestones, to  align  the  Fundamentals and Role-Based technical  training & certification  portfolio plan and bill of materials  with the needs of  the Higher Ed audience

I ntegrate Higher Ed student and instructor feedback into the content development, beta, and release process  by p artner ing  with content developers, as well as  program, marketing, and Academic Audience  partners and others outside of the team

P rovide input into a comprehensive  skilling  portfolio strategy  for Higher Ed

R eport out regularly on portfolio performance  and roadmap ;  d efine and leverage  insights , KPIs and other data  to effectively  prioritize  responses to customer  feedback ;  and  use KPIs and other data to make the appropriate tradeoffs to optimize investment for content areas across the portfolio

Qualifications This role requires a range of skills and expertise around complex content project management, data analysis,  training & certification, stakeholder management, and  the Higher Ed audience . Specific skill sets we are looking for include:

Experience  with Higher Education  curriculum  sales/management  or experience  in technical training & certification  sales/management

Professional network that includes  technical education professors, teachers, instructors

3+  years of Product or Program management experience

Strong executive communication skills and experience communicating with and reporting to senior leaders across multiple disciplines; ability to influence without authority

Proven history of collaboration and innovation with multiple disciplines, including but not limited to  marketing ,  engineering ,  and sales teams

Deep understanding of Data (Data trends, content analysis, funnel trends) and fluency using Excel and other data reporting tools such as  PowerBI

Excellent project management and communication skills;  Ability to lead multiple projects with cross-group stakeholders and effectively leverage available resources to drive results

A gility? – ability to  shift from strategic to tactical depending on the needs of the day and the audience

Preferred Qualifications:

Learning?and?development expertise in?the various capability  en ablement?approaches?(e.g.,?formal?learning,?knowledge management, coaching, practice, simulations, etc.), across modern modalities.

Experience using Universal Design for Learning standards and other data, insights, and standards to help make learning experiences more inclusive to audiences with diverse backgrounds and learning styles

Ability to travel 10-2 5 %  (when business travel resumes)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Keywords: Microsoft Corporation, Redmond , Higher Ed Content Portfolio Manager, Other , Redmond, Washington

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