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Principal Technical Program Manager

Company: Microsoft Corporation
Location: Redmond
Posted on: September 13, 2020

Job Description:

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Job number 841587

Travel 0-25 %

Employment type Full-Time

Are you a cloud engineer who sees the big picture? Would you like to work with customer engineers to understand their needs, identify emerging patterns, and develop new capabilities? Do you want to learn new cloud native application tech every day? If so, the Technical Program Manager role in Microsoft Commercial Software Engineering (CSE) may be a good fit for you!

Working side-by-side with customer engineers , our team helps Azure customers overcome technical challenges, build trust, and grow confidence by coding directly with them. We run short-term Azure-focused engagements that help customers become more agile and accelerate deployment of high-quality code to production. Not only does this approach work, it's fun and we learn every day.

We are looking for an experienced Technical Program Manager with a solid foundation in PM fundamentals, a proven track record of driving customer success, experience with Executive communications, and a passion for cloud native application technologies . In this role, you will be focused on building solutions that integrate Microsoft Azure, open source, latest standards, and custom technologies to solve our customers’ business challenges the right way. In the process, we capture learnings, develop reusable code and templates, gather product feedback, and develop insights to improve the value of our platform.

Successful Technical PMs in this role have excellent social skills, are passionate about working with cloud native application technology, have strong engineering backgrounds, and are excited to get results with, and through, diverse teams of world-class software engineers. Our PMs are self-starters who continually sharpen and deepen their hands-on technical skills. They embrace ambiguity as an opportunity to lead and set direction for the team and themselves.

Responsibilities Responsibilities Focus will be:

Drive customer engagements with Microsoft’s largest and most important customers: build trust and accelerate customer success on Azure, capture direct product feedback, and determine insights to improve service offerings.

Influence product roadmaps by developing relationships with product teams, sharing insights and data from customer engagements, and driving executive communication.

Deliver Strategic Plans , in partnership with subject matter experts, define cloud native service priorities based on analysis of customer patterns, industry trends, and product investments.

Scale impact by identifying top priorities for in-demand subject matter experts, manage backlog and assets that help scale top customer patterns, and accelerate developer success by building trust and sharing cross-organizational best practices.

It is also important to:

Participate in hands-on coding activities to maintain up-to-date technical knowledge.

Understand common cloud architecture patterns and trade-offs, best practices for cloud engineering, developer productivity issues, etc.

Contribute to a collaborative culture that embraces inclusivity and diversity

Qualifications Qualifications Requirements:

At least 5 years’ experience as a technical program/product manager

At least 3 years’ experience working with cloud computing technologies

The ideal candidate will have, or demonstrate a desire and plan for growth into, the following:

Self-identify as a technical program/product manager with a passion for cloud technologies

Deep understanding of cloud services and architecture, including business drivers and emerging trends across Microsoft and non-Microsoft technologies

Comfort with a command line and OSS software

Self-starter who enjoys tackling new challenges and working independently

Deep understanding and application of PM fundamentals

Proven track record of delivering impact as a product/program owner

Experience partnering with customers, building relationships, and managing engagements

Strong verbal and written communications to peers and executive audiences (in English)

Proficient creating high-quality assets including deeply technical reports and whitepapers

Experience triaging customer feedback for clarity, action, and priority; then managing to resolution

Experience working within and directing geographically dispersed, diverse, and virtual teams

Willingness to travel 20-40% of the time (post Covid-19)


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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