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UX Researcher

Company: Facebook Inc.
Location: Redmond
Posted on: September 13, 2020

Job Description:

COVID-19 update: Protecting the health and safety of our communities—including our teams and of those considering a career at Facebook—is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process. Learn how our teams are helping to keep people safe, informed, and connected.

Building delightful new interactions is a crucial part of our mission of creating the future of VR and AR technology. As a UX Researcher in the AR interaction team at Facebook Reality Labs in Redmond WA, you'll be tackling the most exciting challenges of informing the new interaction methods for future augmented reality devices. You are passionate about informing the design decisions, both hardware and software interactions, with the research insights, you know when to jump in before your stakeholders ask, you have passion in perfecting the interactions through methodical and iterative testing. You are curious and passionate about new ways to interact with emerging technologies, and full of new ideas to collect and analyze human experiences of these emerging technologies to inform AR/VR interactions. You must be willing to learn new methods and explore creative solutions to ambiguous problems. Your toolbox should reflect your ability as a mixed-methods researcher.

UX RESEARCHER RESPONSIBILITIES

Plan and execute research that collects and analyzes objective and subjective measures of hardware experiences to inform the direction of AR/MR/VR interactions and strategies

Work with research scientists, designers, engineers and PMs to identify research questions that can yield actionable insights for the team

Develop standardized UX metrics and surveys as appropriate for repeated use and comparison over time for various projects across the broader team

Proactively involve various team members in the research process

Share best practices & new techniques with the broader organization

MINIMUM QUALIFICATIONS

B.A./B.S. in Psychology, Human Computer Interaction (HCI), Human Factors or a related field

2+ years experience conducting applied research on consumer products involving quantitative measures in an industry setting

2+ years experience owning the end-to-end research process of planning, recruiting, executing/facilitating, analyzing, and reporting the insights

Demonstrated command in a wide variety of UX research methods (A/B test, usability test, JND test, Fitt's law, RITE methods, task analysis, user interviews, contextual inquiry, etc.)

Communication skills with experience in tailoring messages to various stakeholders

Proven working on ambiguous future-facing interaction research projects

Experience in building cross-functional relationships

Demonstrated experience in working with an interdisciplinary team

PREFERRED QUALIFICATIONS

MS/Ph.D in Psychology, Human Computer Interaction (HCI), Human Factors or a related field

Experience in leading hardware UX research throughout the entire product development life cycle

Experience in wearable device research especially with head-worn wearables

Track record of informing new interaction hardware in an industry setting with experience in working with multiple input modalities

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

Facebook is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may view Facebook's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Facebook participates in the E-Verify program in certain locations, as required by law.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com

Keywords: Facebook Inc., Redmond , UX Researcher, Other , Redmond, Washington

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