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Director Sales Strategy - Modern Work SMB

Company: Microsoft Corporation
Location: Redmond
Posted on: September 14, 2020

Job Description:

The Small and Medium Business (SMB) segment at Microsoft is at the leading edge of our transformation. It is a tremendous growth engine for the company, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. Dedicated to empowering every SMB worldwide to achieve more, this high performing team delivers compelling Microsoft cloud solutions to millions of customers globally, growing revenue and market share while enabling a high level of customer and partner experience.

The Director Sales Strategy - Modern Work SMB is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve SMB customers at scale. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the SMB customer. As the Director Sales Strategy - Modern Work SMB, you will be the business owner of Microsoft's SMB Modern Work business and the SMB customer advocate across the organization. To be successful, you must have deep understanding of the SMB market, scale engines, customer acquisition and expansion (up sell and cross-sell) sales motions across services/products and the respective routes to market. You will work in a highly matrixed environment of key business partners across One Commercial Partner (OCP), Product Marketing Group (PMG), Intelligent Cloud Business (ICB) and Finance. As the leader of this v-team, you will drive alignment on the SMB Modern Work strategy via

the development of a holistic SMB Modern Work business plan, and ensure always on execution with the right level of program investments to address SMB customer needs and accelerate their digital transformation.

The Director Sales Strategy - Modern Work SMB key outcomes / measures of success include:

* Attainment in key metrics e.g. Net Paid Seat Adds, M365 Billed revenue

* SMB Modern Work new customer acquisition and expansion driving an increase in overall Cloud Mix targeting 60% in FY21.

* SMB Modern Work Return on Investment (ROI) across programs (Converting Customers to Cloud (C3 for Mid-Market), Vendor Tele and SureStep)

* Representing the Voice of Customer back to stakeholders Director Sales Strategy - Modern Work SMB

Director Sales Strategy - Modern Work SMB

Redmond, Washington, United States

2020-09-08T14:23:00

Microsoft

Full-Time

Full-Time

The Small and Medium Business (SMB) segment at Microsoft is at the leading edge of our transformation. It is a tremendous growth engine for the company, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. Dedicated to empowering every SMB worldwide to achieve more, this high performing team delivers compelling Microsoft cloud solutions to millions of customers globally, growing revenue and market share while enabling a high level of customer and partner experience.

The Director Sales Strategy - Modern Work SMB is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve SMB customers at scale. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the SMB customer. As the Director Sales Strategy - Modern Work SMB, you will be the business owner of Microsoft's SMB Modern Work business and the SMB customer advocate across the organization. To be successful, you must have deep understanding of the SMB market, scale engines, customer acquisition and expansion (up sell and cross-sell) sales motions across services/products and the respective routes to market. You will work in a highly matrixed environment of key business partners across One Commercial Partner (OCP), Product Marketing Group (PMG), Intelligent Cloud Business (ICB) and Finance. As the leader of this v-team, you will drive alignment on the SMB Modern Work strategy via

the development of a holistic SMB Modern Work business plan, and ensure always on execution with the right level of program investments to address SMB customer needs and accelerate their digital transformation.

The Director Sales Strategy - Modern Work SMB key outcomes / measures of success include:

* Attainment in key metrics e.g. Net Paid Seat Adds, M365 Billed revenue

* SMB Modern Work new customer acquisition and expansion driving an increase in overall Cloud Mix targeting 60% in FY21.

* SMB Modern Work Return on Investment (ROI) across programs (Converting Customers to Cloud (C3 for Mid-Market), Vendor Tele and SureStep)

* Representing the Voice of Customer back to stakeholders

Keywords: Microsoft Corporation, Redmond , Director Sales Strategy - Modern Work SMB, Other , Redmond, Washington

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