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Skype for Business Support Engineer

Company: Prolim Global
Location: Redmond
Posted on: January 12, 2021

Job Description:

OverviewPROLIM Global Corporation (www.prolim.com) is currently seeking Skype for Business Support Engineerfor location Redmond, WAfor one of our Top client. Position: Skype for Business Support EngineerRoles & responsibilities:In-depth understanding and experience with VoIP technologies, protocols (such as SIP, RTP) and products is ideal but not requiredThe ideal candidate will have a four year degree in C.S. or E.E. and a minimum of three years product support experience or the equivalent in work experience.Prior knowledge of Skype for Business or Office Communications Server is idealProgramming and debugging skills are a plus but not required. The ability to read and analyze network traces is idealTechnical Expertise:Minimum of 3 years of experience in systems development, network operations, software support or I.T. consulting.Solid understanding of client/server, networking, and Internet technologies fundamentals.Previous experience deploying, administrating and/or supporting an enterprise instant messaging, real time communications solution or enterprise messaging solution such as OCS/Skype for Business, Jabber, Exchange, Cisco WebEXInitiative to develop expertise on new technologies beyond provided classroom training.Candidates with strong and lengthy experience in supporting complex, enterprise networking products and networking operating systems (preferably Windows Server but not limited to) for 3 years or more will be considered even when the above qualifications may not all be present.A strong understanding of Networking fundamentals such as Routing & Switching Protocols, TCP/IP, QoS, VLANs, DNS and WAN protocols and technologies Full Microsoft certifications for the products we support is required within one year of employment.Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.Strong ability to interact and communicate with groups outside the support engineer---s immediate workgroup.Personal Attributes:Able to work under minimal supervisionExcellent communication skills and the ability to interface with senior leadership with confidence and clarityMust have proven written documentation skillsAble to work well with global teams, including time-zone flexibilitySkilled in providing oversight and mentoring team membersApply online for immediate consideration, please send your updated resume and contact info via email janeeth.kumarprolim.comAbout PROLIM Corporation PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services. Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.

Keywords: Prolim Global, Redmond , Skype for Business Support Engineer, Other , Redmond, Washington

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