Senior Enterprise Client Print Administrator PSJH

Company: Providence Health & Services
Location: Redmond
Posted on: May 3, 2021

Job Description:

Providence St. Joseph Health is calling a Senior Enterprise Client Print Administrator PSJH to our location in Redmond, WA; Portland, OR; Irvine, CA or Beaverton, OR.

We are seeking a Senior Enterprise Client Print Administrator PSJH who will focus on the role of Windows OS Printing in the enterprise and how it can help achieve strategic goals and objectives. They leverage their deep technical expertise to routinely lead troubleshooting efforts, design sessions, projects/initiatives, and other bodies of work related to Windows OS Printing. They also mentor and develop the Associate, and Intermediate level members of their team. They work independently with other Information Services (IS) professionals (e.g. Operational, Engineering, Architecture, and Application teams) applying their specific Knowledge, Skills, and Abilities to ensure the Windows OS Printing environment is optimized for the delivery of clinical and business services in support of the IS Strategic Plan. Ensuring this level of optimization requires close work with clinical and non-clinical caregivers, project managers, and other IS professionals in order to enumerate requirements from these various groups of stakeholders. The Senior Enterprise Client Print Administrator uses their expert knowledge of Windows OS Printing to collaboratively determine the optimal configuration of the Windows OS Print environment and then configures the environment in the manner they determine best meets requirements. In the course of their work, they also author new or modify existing documentation related to Windows OS Printing. Finally, they serve as an in-house, operational escalation point for troubleshooting systems experiencing complex issues and as well as developing and implementing solutions for these complex issues.

The environment is fast paced and very dynamic which requires an individual capable of making independent decisions at times without complete knowledge or guidance but doing so in a manner that accounts for industry recognized best practices to help ensure the most positive outcome in a given situation.

In this position you will have the following responsibilities:

• Works independently without supervision.
• Provide expert-level optimization of the Client Operating System configuration to support requirements for clinical and non-clinical services.
• Research and resolve technical issues related to the Client Operating System and participate/lead problem resolution efforts.
• Provides technical peer review and consulting services
• Mentor and coach junior-level team members.
• Author clear, concise and complete communications for change, incident and problem management.
• Plan, research, and design solutions in support of strategic plans or clinical/business requirements.
• Collaborate with Architecture, Engineering, and peers to develop enterprise-wide technical standards and roadmaps.
• Estimates infrastructure component costs with vendors and internal technology resources for current and proposed projects.
• Provides direction in developing specifications/requirements for selecting and testing new technologies.
• Evaluates system designs, provides recommendations to improve performance, security, and functionality.
• Develops and guides the implementation of solutions that improve information reporting and metrics.
• Leads root cause analysis on Client Operating System related problems.
• Creates and maintains internal training materials to provide training to appropriate information systems staff for procedures, processes and knowledge transfer.
• Assists in budgeting activities for Enterprise projects, department capital and operational budgets, feasibility studies and cost/benefit analysis.
• Participates in the development and adherence to project schedules.
• Stay abreast of emerging technologies and best practices related to the Client Operating System.
• Monitor, respond to, and remediate alerts assocated with the Client Operating System.
• Patch the Client Operating System and remediate security vulnerabilities related to the Client Operating System.

Required qualifications for this position include:

• Bachelor's Degree in Computer Science, Engineering, or related field or equivalent education/experience.
• 5 years related experience.

Preferred qualifications for this position include:

• Windows OS Print experience
• Large enterprise experience over - 2000 devices
• MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert)

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Keywords: Providence Health & Services, Redmond , Senior Enterprise Client Print Administrator PSJH, Other , Redmond, Washington