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S&OP Manager

Company: Microsoft Corporation
Location: Redmond
Posted on: June 6, 2021

Job Description:

Do you want to be part of a dynamic organization that helps to enable the continued growth of a multi-billion dollar business? Microsoft's consumer and commercial products are in high demand globally, and we continue to innovate with our Surface, HUB and Mixed Reality lines of business. If you are a highly motivated individual who is eager to make an impact and understands how to scale operations, we have a superb and challenging role for you.

The Devices Supply Chain organization at Microsoft is seeking a Sales and Operations Planning (S&OP) Manager.

  • The S&OP manager partners with the S&OP Lead to develop and lead a cross functional business process that contains sales and marketing teams, channel partners, dev and NPI teams, finance and operations teams to drive end to end business management.
  • This role is also responsible for maintaining and communicating the forecast guidance that includes key marketing dates, insights, and direction on the consensus demand process.
  • Key activities for this role include:
  • Supporting S&OP lead in driving S&OP business ROB, including building content and driving weekly and monthly executive meetings
  • Partnering with key stakeholders to identify opportunities and risk to the product lines, run business metrics and follow up on Exec S&OP commitments and actions.

Managing the forecast guidance process, including maintaining the key marketing dates and item information to ensure there is clarity on deliverables for consensus demand

  • The role has a significant impact in driving business growth & profitability by providing world class operational support.


  • 5+ years of manufacturing and/or supply chain operations experience
  • 3+ years in supply or demand planning
  • Exceptional ability to impact and influence business decisions and results where cross-boundary collaboration is required
  • Demonstrated experience driving global programs while understanding the multicultural implications of global business and processes
  • Excellent communication and interpersonal skills
  • Solid analytical and problem resolution skills in an ambiguous environment
  • Demonstrated ability to think strategically
  • Extremely detail- and process-oriented
  • Strong facilitation and consensus building skills.
  • Excellent financial and business acumen


  • Bachelors degree in business, supply chain, operations management, or engineering
  • MBA/MS in Finance or Supply Chain Management a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


  • Build, develop, and maintain working relationships with a cross functional virtual team, facilitating proactive business management, communication, issue resolution as well as driving key decisions.
  • Drive weekly S&OP meeting content for a line of business.
  • Partner with key stakeholders to identify business risk and opportunity. Drive actions and business plans to close.
  • Facilitate policy decisions and executional plans to achieve line of business goals in a scalable, standardized, low-touch manner
  • Build consistent reporting structure and cadence to support the business ROB.
  • Provide content and support for monthly Exec S&OP meetings
  • Partner with Product Line Manager and Lifecycle Manager to build and manage long range forecast signals to drive long range manufacturing signal
  • Partner to deliver monthly planning guidance for all downstream stakeholders to start the monthly SOP process
  • Partner with key stakeholders to identify process improvements, system enhancements, and overall resource requirements to support new products/businesses.

Keywords: Microsoft Corporation, Redmond , S&OP Manager, Other , Redmond, Washington

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