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Director - Microsoft 365 Narrative & Storytelling

Company: Microsoft Corporation
Location: Redmond
Posted on: June 8, 2021

Job Description:

Director, Microsoft 365 Narrative & Storytelling

The shift to remote and hybrid work during the global pandemic is completely transforming how we work - today and for the next decade. Microsoft 365 is powering this transformation for every member of the digital workforce with a secure, integrated experience designed for the new world of work.

We're looking for a Director, Microsoft 365 Narrative & Storytelling to lead Microsoft 365 messaging and positioning and help customers understand our differentiated value through compelling communications, web content, campaigns, events, and sales enablement.

This role requires proven storytelling expertise, strategic thinking, business acumen, a passion for our customers, and outstanding leadership and commitment to diversity and inclusion. Research has shown that diverse teams produce the best outcomes, and in M365 product marketing, we take that learning to heart. We welcome diversity in all its forms and work every day to create an inclusive culture.

  • A passion for technology and the ability to translate complex ideas into simple, clear prose.
  • Proven experience writing product messaging and positioning frameworks and developing differentiated value propositions.
  • Successful track record of delivering clear, compelling written communications and creating engaging content that breaks through with customers and achieves business results.
  • Successful track record of building collaborative partnerships with Product Marketing teams.
  • Successful track record of setting a high quality bar while driving hard for results.
  • Strong collaborator with strong stakeholder management skills who enjoys working across teams.
  • Experience managing people and driving impact by scaling through others
  • Curiosity, self-awareness, and a desire to test and learn, using data as a success metric
  • Outstanding leadership and deep and unwavering commitment to diversity and inclusion

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft 365 Commercial Positioning & Messaging

  • Own the Microsoft 365 positioning and messaging framework, value proposition and narrative.
  • Partner with Microsoft 365 product marketers across commercial, consumer, education, and SMB to drive consistent communication of our value proposition for customers across channels.
  • Build core content that articulates the value of Microsoft 365 in a compelling way and drive consistency across mediums (e.g., enterprise web site, customer pitch decks, executive briefings, campaigns, sales enablement, events, PR, etc.).
  • Derive insights from brand tracking and messaging research and competitive analysis to inform Microsoft 365 messaging and positioning.
  • Engage customers at Executive Briefings and Microsoft and industry events and use customer feedback to inform messaging and campaigns.
  • Partner with Integrated Marketing and across Product Marketing (Microsoft 365, Microsoft Teams, Office, Employee Experience, and Security, Identity & Compliance) on our commercial cloud campaign.
  • Partner with GTM on sales enablement content for Microsoft 365.
  • Lead the planning process in partnership with PR and Product Marketing for prioritization of Tier I news across Microsoft 365, Teams, Office apps, and Employee Experience.
  • Partner across commercial cloud marketing on the Microsoft Cloud value proposition and messaging.


  • Lead and develop a high performing team of communications managers.
  • Attract, retain, and grow diverse talent while creating an inclusive environment where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.
  • Embody Microsoft's leadership principles to create clarity, generate energy and deliver success.

Keywords: Microsoft Corporation, Redmond , Director - Microsoft 365 Narrative & Storytelling, Other , Redmond, Washington

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