Redmond - Washington - United States of America
The purpose of this position is to provide Program Management
for a large global program. The Program Manager oversees a team of
3 Analysts providing Rhythm of Business reporting, monthly,
quarterly and ad-hoc reports. Primary tools are MS Office, Excel,
Power BI and SQL.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leads low to medium cross-functional projects and programs
end-to-end using a formal PMO process. Facilitates the development
of a charter and integrated timeline. Ensures all functions remain
on schedule and issues get resolved or escalated. Responsible for
program is competition.
Facilitates regular meetings to review project status for active
and pending projects (project pipeline). Collaborates with core
team to develop solutions and leads project team through
implementation and completion.
Responsible for reporting status of individual and groups of
projects and programs. Provides appropriate levels of detail, and
summarizes complex issues succinctly.
Manages internal and external relationships in support of
program. May contract and manage vendors. May provide consultation
on complex low to medium scale projects that integrate into an
Creates, maintains & distributes routine PMO reports, including
status reports and updated Gantt charts.
May manage/oversee a team who are responsible for the delivery
of a portfolio of projects and programs. Serves as the primary
client contact and escalation point for any staffing, bandwidth or
Other duties as assigned.
No formal supervisory responsibilities in this position.
Provides informal assistance such as technical guidance, and/or
training to coworkers. May lead project teams and/or plan, and
supervise assignments of lower level employees.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university.
Minimum four years of related experience. Prior Supervisory
In-depth experience with Excel, Power BI and SQL preferred.
CERTIFICATES and/or LICENSES
PgMP (Program Management Professional) or PMP (Project
Management Professional) certifications preferred.
Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information.
Requires advanced knowledge of financial terms and principles.
Ability to calculate intermediate figures such as percentages,
discounts, and commissions. Conducts advanced financial
Ability to comprehend, analyze, and interpret complex documents.
Ability to solve problems involving several options in situations.
Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Strong process skills, negotiating, decision-making and
analytical skills are necessary. Demonstrated ability in project
management processes, tools and techniques.
Ability to build and maintain effective professional/client
Intermediate skills with Microsoft Office Suite including MS
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures,
company policies, and business practices to achieve general results
and deadlines. Responsible for setting work unit and/or project
deadlines. Errors in judgment may cause short-term impact to