Working for Seattle Goodwill is more than just working for a
non-profit. Beyond being part of an organization that offers free
job training and education to the community, you'll find working
for us has its benefits for you too! We offer a comprehensive
health plan (medical, dental and prescriptions), dental and life
insurance, available supplemental life, accident, illness and
disability coverage, flexible spending program, 403(b) Retirement
Savings program, paid vacation and sick time, tuition
reimbursement, employee discounts, and an Employee Assistance
Program for you and everyone in your household!
The Material Handler Assistant Manager leads the overall
donations experience at assigned Retail Store. Responsible for
leading the donation operations from point of collection to
production. Works in conjunction with the Store Manager to maximize
donations, production, sales, salvage and customer service.
Assist in management of proper processing and separation of
incoming donations, salvage goods and disposals.
Provide ongoing training of employees in quality and sorting
Deliver on expense targets.
Supervise and lead the efforts of the material handling team
with donation areas and transportation in partnership with the
Production Assistant Manager.
Assist in developing and managing employee schedules.
Deliver on customer service expectations with every customer,
donor and employee interaction.
Assist the Store Manager in recruiting, hiring, training,
evaluating and managing employees. Identify and develop employees
to ensure proper succession planning for areas of
Demonstrates and educates excellent customer service skills.
Maintain a good working relationship with the retail and
production department leadership.
Ensure proper maintenance and appearance of the entire facility,
both interior and exterior, including but not limited to donations,
production and sales floor.
Assist Store Manager in ensuring audit standards are met.
Responsible for ensuring all hazmat materials are properly
handled and that staff is properly trained how to handle these
Uphold safe work practices in support of a safety culture
through awareness and observation; assist in safety training of
employees; reports any potential hazards or accidents.
Ensure supplies are in stock and available to support daily
Consistent and safe execution of duties associated with forklift
operation when certified to Seattle Goodwill standards.*
Other duties as assigned.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The essential functions
listed are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Minimum Job Requirements
Education: High School diploma or equivalent.
Experience: Minimum 2 years production and/or donation
experience and 1 year supervisory experience. Able to make
independent decisions while following company policy. Able to work
in a fast paced environment. Able to effectively teach/coach
employees with multiple skill-sets, and from diverse cultural
Specific Skills/Knowledge/Licenses: Forklift Certification
required* - this training is provided by Seattle Goodwill.
Proficient in Microsoft Office Suite - Word, Outlook, Excel,
Essential Physical Abilities:
Must be able to: lift, and carry for short distances, up to 35
lbs., work in a dusty environment, and work under hectic and
stressful conditions. Must have well-developed fine motor control
and the ability to grasp, handle, finger and manipulate small and
large items. Must have full range of body motion with the ability
to reach above head, stoop, bend, and squat. Must be able to:
perform repetitive fine motor functions with fingers, wrists and
arms, without pain or loss of function. Able to travel across a
wide variety of surfaces including, but not limited to, ramps,
stairs, and uneven terrain. Able to use a standard telephone and
wireless audio communication system; sit or stand for moderately
long periods of time, communicate clearly and effectively with a
wide variety of people, including those with limited English
skills. Must be able to maintain reliable attendance.
Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding,
Communicating with the public
Creating written communication
Completing written orders
Outdoors and warehouse environment, temperature varies, exposure