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Business Program Manager

Company: Microsoft Corporation
Location: Redmond
Posted on: June 12, 2021

Job Description:

The mission of Microsoft Digital is to power, protect, and transform Microsoft as the voice of our digital transformation in the market. In the Microsoft Digital Employee Experience team, we work tirelessly to ensure that Microsoft employees are the most productive in the world, with the tools, business processes, insights, and infrastructure they need to win in a competitive marketplace. Our Chief Digital Officer, Andrew Wilson describes the team as "the heartbeat of the employee experience across the company, the team that propels the company forward in terms of modern workplace patterns and practices and provides an inspirational enterprise blueprint for customers and partners."

To support that vision, we're seeking a strong communicator with head for business and a passion for storytelling to help us describe how we're digitally transforming the employee experience at Microsoft. In this role, you'll work closely with leaders across disciplines - engineering, business management, marketing, and executives - to create inspiring stories and blogs for internal and external consumption that demonstrate our industry leading commitment to innovation and how those innovations help our customers. You'll work in mixed media to produce written stories that inspire and video-based interviews that motivate our customers and partners to achieve more. You'll work with our partners in marketing to ensure alignment on messaging and to support key moments like Microsoft Inspire, Microsoft Ready, and Microsoft Ignite. And you'll work with Executive leadership in Microsoft Digital, Modern Workplace, and other key partners to ensure that we have the right message, stories, and related assets to support key go-to market strategies.

As a member of the Field Engagement and Delivery team, you'll also use your business acumen and analytical insights to help us influence partners and stakeholders through the power of compelling, data-driven stories. You'll work as part of the Field Experience team, chartered with ensuring our sales field has the right tools, processes, and other support to be the most productive in the industry. You'll help to produce high-fidelity presentations for executive and stakeholder consumption, ensuring a strong narrative to support each presentation. You'll be part of a global team with a strong commitment to diversity and inclusion and a work environment that emphasizes and rewards collaboration and teamwork. And you'll work with peers and partners in the experience team to coalesce our insights into compelling narratives that drive action and influence partner organizations.

Basic Qualifications:

  • 5+ years' experience in Business Program Management or Business Management/Operations.
  • 2+ years experience with Communications, Marketing or Technical writing building stories for consumption on LinkedIn or other professional social channels, including corporate blogs.
  • At least 1 year of experience working with executive level stakeholders.

Desired qualifications:

  • A portfolio of work, demonstrating excellence in written communication, video-based communication, customer/partner facing presentations, and published online stories/blog posts.
  • Outstanding written and verbal communication/presentation skills through all levels of the organization, both technical and non-technical.
  • Strong track record of individual excellence and a demonstrated commitment to making others great.
  • Business intelligence experience with PowerBI, Tableau, or similar.
  • Lightweight video editing and graphic design experience.
  • Demonstrable cross-discipline and cross-team collaboration skills. Demonstrable ability to influence others without authority.
  • Program management certification in PMI or Agile.
  • A degree in Communications, English, Journalism, Business or Computer Science. MBA is a plus.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Research, create, edit, and publish external-facing stories and blog posts that meet Microsoft publishing standards that demonstrate how Microsoft Digital is driving innovations in the employee experience.
  • Work with peers in Marketing and Communications in related organizations like Microsoft Teams, Microsoft 365, and Microsoft Viva to tell a coordinated story across products and solutions, leveraging Microsoft Digital as "customer zero".
  • Coordinate and support external messaging/stories for major events including Microsoft Inspire, Ignite, Ready, Build, etc.
  • Participate and foster a "One Microsoft Digital" approach to external storytelling to ensure alignment with other teams across Microsoft Digital and Cloud + AI at Microsoft.
  • Build PowerPoint presentations and other assets to support internal and external storytelling as required by the business.
  • Actively contribute to the success of the Field Experience team through analytical insights, field advocacy and influence, and contributing narratives to support sales field productivity.

Keywords: Microsoft Corporation, Redmond , Business Program Manager, Other , Redmond, Washington

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