Insurance Subject Matter Expert - Personal Lines - Remote

Company: DealerPolicy
Location: Redmond
Posted on: January 11, 2022

Job Description:

DescriptionJoin a rapidly growing team of professionals that are out to disrupt and transform the insurance and automotive retail industries. DealerPolicy is looking for a Personal Lines Subject Matter Expert to join the insurance sales team who will work to support and develop our Licensed Insurance Agents.Job OverviewAs the Subject Matter Expert, you will work in conjunction with the Director of Insurance to help support and train new and current agents on our personal lines insurance team. You will provide ongoing technical training and support on DealerPolicy's new products and services. Your role will also help to identify knowledge gaps, trends and provide any additional training as needed. Being the go-to insurance expert, you must have a high level of technical insurance knowledge, be highly organized and be able to manage a variety of personalities in a remote setting.Daily and Monthly Responsibilities

• Train and support Insurance Agents on new states and insurance carriers
• Act as subject matter expert in DealerPolicy's product (Insurance and Dealership side) for all agents, as well as being responsible for keeping relevant on all product changes and enhancements
• Assists Director of Insurance and Training Manager to identify additional and/or supplemental training needs for new and experienced agents
• Deliver one-on-one training and mentoring to agents as needed to ensure employees are meeting quality standards and metrics
• Ensure that all standard operating materials and information are accurate, current, and comprehensive in order to guarantee the technical proficiency of all agents
• Keep accurate and detailed records of issues and questions
• Identify learning gaps and opportunities for improvement with comprehension and development, in collaboration with the Director of Insurance
• Responsible for staying current on all procedural, regulatory and process changes in order to properly support team
• Guide employees to better efficiency and productivity within our workflow processesRequirements
  • Must have active property and casualty insurance License
  • 3+ years of relevant experience in property and casualty insurance industry
  • 3+ years of experience managing, or leading large teams
  • Experience in training, coaching and/or mentoring
  • Strong knowledge and grasp of property and casualty insurance fundamentals and state specific requirements
  • Strong interpersonal skills; must be able to foster positive working relationships with all members of staff
  • Excellent oral and written communication skills
  • Ability to handle confidential information
  • Strong project management and planning skills, including an ability to multi-task and prioritize
  • Must be organized and detailed oriented with the highest level of technical accuracy
  • Proficient in computer skills and systems (Word, Excel, Access PowerPoint, AMS360, Docusign)
  • Must be able to adapt to ever changing requirements within the organization
  • Strong sense of urgency for accomplishing tasks and meeting strict deadlinesAbout UsDealerPolicy is a leader in the emerging Insurtech sector. With its seamless integration into the car buying process, the company's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-first combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advocates.BenefitsDealerPolicy offers a comprehensive Benefits Package, which includes
    • Medical, Dental and Vision Insurance
    • Health Savings Account with company match
    • FSA, Dependent Care FSA and Commuter pre-tax benefit
    • PTO allowance and holidays
    • 401(k) plan with company match
    • Working remotelyDealerPolicy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

Keywords: DealerPolicy, Redmond , Insurance Subject Matter Expert - Personal Lines - Remote, Other , Redmond, Washington