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Project Specialist, CRM & Loyalty

Company: Nintendo of America Inc.
Location: Redmond
Posted on: May 26, 2023

Job Description:

Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch system and the Nintendo 3DS family of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold billions of video games and hundreds of millions of hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy, Game Boy Advance, Nintendo DS family of systems, Super NES, Nintendo 64, Nintendo GameCube, Wii, and Wii U systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokemon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at .

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.


  • Schedule and maintain the overarching editorial and content calendars to ensure on time delivery.
  • Reviews accuracy of customer-facing details in content Switch News marketing articles
  • Partners with internal departments to ensure the timely delivery of assets allowing key business groups to execute select objectives.
  • Ensures correct use of assets with NOA and NCL as needed.
  • Exchanges information related to assigned activities with internal and external peers and/or management.
  • Assists in the execution of improvement initiatives to resolve identified issues and implement process improvements.
  • Solicits, consolidates and summarizes opinions from various internal stakeholders.
  • Contributes to monthly recaps and relays the output, recommendations and results to supervisor and management.
  • Coordinates the use of internal resources-copywriters, designers, eShop operators, as needed.
  • Maintains records of communications/documents related to various active, inactive, and completed cross-departmental projects following established process.
  • Supports various marketing campaigns and special projects as requested


    • Minimum 3 - 5 years of project management experience.
    • Knowledge of US and Japanese business cultures and customs preferred
    • Experience working with senior executives preferred.
    • Strong project management, facilitation, and analytical skills.
    • Ability to work effectively in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
    • Familiarity with the electronic entertainment or gaming industry.
    • Awareness of Nintendo's franchises and intellectual properties.
    • Excellent PC Skills (Word, Excel and PowerPoint preferred).
    • Knowledge of JIRA and a variety of CMS platforms.
    • Strong organizational and communication skills.
    • BA degree preferred.
    • Project Management Professional (PMP) or other recognized equivalent project management certification preferred.

      This position includes a base pay range of $31.02 - $46.53 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our for more benefits information.


Keywords: Nintendo of America Inc., Redmond , Project Specialist, CRM & Loyalty, Other , Redmond, Washington

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