Senior UX Researcher
Company: DesignX Community
Location: Redmond
Posted on: September 26, 2024
Job Description:
We are seeking a Senior UX Researcher to join our
multi-disciplinary team of over 50 user researchers and planners
working on a breadth of experiences across Microsoft 365 (M365). In
this position, you'll be part of the team responsible for
leveraging AI and Microsoft Copilot to enhance the user experience
of workflows that involve using multiple M365 applications. You
will work closely with designers, product managers, and engineers
to define and deliver innovative AI powered solutions that empower
people and teams to work more effectively and efficiently.To
succeed in this role, you will need to have a mixed methods
research background, effective communication and storytelling
skills, and the ability to drive product vision and strategy based
on user and market insights. If you want to transform the way
people work and create a positive impact on society, we would love
to hear from you.You have a working knowledge of generative AI
solutions and how they can improve both individual and group work.
You have systems thinking skills, understanding how complex systems
work and how they can be improved, to integrate AI within the
existing M365 ecosystem to create a seamless, effective, and
personalized user experience for both individuals and project
teams.We're looking for someone who wants to learn, grow, and
embody new ways of working. If you embrace a growth mindset, have a
track record of delivering results both as an individual and with
others, and you light up collaborating with other researchers,
planners, designers, product managers, and engineers, this is an
awesome team to join.We are committed to creating a diverse and
inclusive workplace where everyone can thrive and contribute. We
welcome and encourage applications from people of all backgrounds,
identities, and perspectives. This role is based in Redmond, WA and
we are open to other locations across the US and remote
work.QualificationsRequired Qualifications:
- Bachelor's Degree in Human-Computer Interaction, Human Factors
Engineering, Computer Science, Technical Communications,
Information Science, Information Architecture, User Experience
Design, Behavioral Science, Social Sciences, or related field AND
4+ years User Experience Research experience and/or product
development experience or related experience in research
- OR Master's Degree in Human-Computer Interaction, Human Factors
Engineering, Computer Science, Technical Communications,
Information Science, Information Architecture, User Experience
Design, Behavioral Science, Social Sciences, or related field AND
3+ years User Experience Research experience and/or product
development experience or related experience in research
- OR Doctorate in Human-Computer Interaction, Human Factors
Engineering, Computer Science, Technical Communications,
Information Science, Information Architecture, User Experience
Design, Behavioral Science, Social Sciences, or related field AND
1+ years User Experience Research experience and/or product
development experience or related experience in researchOther
Requirements:
- Ability to meet Microsoft, customer and/or government security
screening requirements are required for this role. These
requirements include but are not limited to the following
specialized security screenings:
- Microsoft Cloud Background Check: This position will be
required to pass the Microsoft Cloud background check upon
hire/transfer and every two years thereafter.Preferred
Qualifications:
- Hands-on research and/or product planning experience, with
demonstrated skill in collecting and analyzing human behavioral
data to improve plans and UX in a technology industry setting
- Experience impacting both product direction and detailed
experience design including on products leveraging AI and large
language models (LLMs)
- 3+ years relevant domain experience within the technology
sector
- 3+ years experience in research methods impacting both product
direction and detailed experience design.UX Research IC4 - The
typical base pay range for this role across the U.S. is USD
$112,000 - $218,400 per year. There is a different range applicable
to specific work locations, within the San Francisco Bay area and
New York City metropolitan area, and the base pay range for this
role in those locations is USD $145,800 - $238,600 per year.Work
across organizational boundaries and across disciplines with UX
Designers, Planners, UX Researchers, Data Science, Program
Managers, Marketers, and Engineers to ensure that we're addressing
the most critical business and technology objectives to meet the
right user needs and opportunities.Identify stakeholders across
Microsoft and bring them along as you provide qualitative and
quantitative customer feedback to influence product development
from product strategy, to cross-platform coherence, to feature
usability.Understand complex systems by looking at the
relationships and interactions between their parts, rather than
just the individual parts themselves.Demonstrate the ability to
generate insights about how these systems impact the user
experience of using the product across multiple
dimensions.Anticipate shifts in technical, business, and human
contexts and their potential impact.Create research strategies and
plans that leverage existing data and complement additional
research that you need to execute.Derive insights from both
qualitative and quantitative data.Create clarity of purpose through
scoping, alignment with stakeholders, and prioritization. Key to
this accountability will be identifying opportunities for growth,
gaps, and customer pain points, as well as potential customer
delighters.Define UX approaches, metrics, and work with others on
research planning. Innovate and develop new approaches to measure
user's experiences.Please let us know you found this position on
DesignX Job Board as a way to support us so we can keep fostering
this community.
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Keywords: DesignX Community, Redmond , Senior UX Researcher, Other , Redmond, Washington
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