DIRECTOR OF QUALITY ASSURANCE - WA
Company: Compass Group USA
Posted on: September 15, 2023
Eurest Salary: $93000 - $138,500
Pay Grade: 17
As the leader in business and industry dining, Eurest is the
company to join if you want a rewarding career packed with
limitless opportunities. We feed the employees of the nation's
largest and most-prestigious companies -- in every state and across
all industries. As a member of Eurest's leadership and professional
support team, you will help our 16,000 chefs, and in-unit
associates excel as they deliver world-class meals in corporate
cafes and executive dining rooms with on-site catering through
vending innovations and more.
Our company is innovative, high performing and fast growing. Our
teammates are enthusiastic, committed to quality and thrive on
consistently delivering unparalleled results. And did we mention we
work with exciting companies and at interesting locations? Come
grow your career with Eurest.
The Director of Quality Assurance is responsible for establishing
the safety of all QA programs, meeting USDA, FDA and customer
requirements and ensuring the quality and safety of supplied goods.
The Sr. Director of Quality Assurance must have a thorough
knowledge in Preventative Controls for Human Food. A strong
background in food & beverage, manufacturing, quality assurance and
strong understanding of FSMA is a must.
Leading a team of other QA professionals while establishing best
practices throughout the organization.
Implements and executes product food safety and quality programs to
support the organization's goals of operational excellence,
customer/client satisfaction, financial performance, market
leadership, and preferred employer.
Responsible for overseeing the on-going maintenance of the Food
Safety Plan. Must be able to identify deficiencies and implement
Ensures all HACCP, GMP's, sanitation preventive controls, supply
chain preventive controls and all other prerequisite food safety
standards are met according to USDA, FDA, FSIS, FSMA and corporate
Must have extensive knowledge of the facilities process flow and
engage personnel in all areas of food safety and quality within the
Oversees the overall Allergen Preventive Controls Program ensuring
accurate allergen labeling on finished food products and prevention
of allergen cross contact.
Works alongside the Quality Assurance Manager/Team to ensure
complete traceability of incoming raw materials and finished
product while managing lot code tracking.
Works alongside the Quality Assurance Manager/Team to ensure
labeling programs is accurate in accordance with allergens,
ingredients and nutritional information.
Oversees all food safety audits conducted by government and
Responds to customer safety and quality concerns as needed.
Assists sector/division/region in enforcing safety regulations and
Measures and evaluates effectiveness of safety program, using
established goals and leveraging best practices across the
Conducts buildings and grounds and/or food facilities surveys on
periodic and regular basis to detect code violations, hazards, and
unsafe work practices and procedures.
Develops and reviews safety training for unit/sector/division
Maintains administrative control of records related to safety and
Prepares and disseminates webinars, training, memos, and
By focusing on the primary objective of associate safety, also
drives improved financial performance by injury reduction
Maintains required records for Corporate and Division purposes;
weekly tracking of accidents and illnesses and monthly summary
report. Supervision of annual Unit OSHA Logs Form 300 and preparing
Division annual OSHA Summary Form 300A
Assists unit or self-performs root cause analysis of injuries to
determine prevention techniques.
Assists claims department working in conjunction with Unit Managers
returning injured workers to light or modified duty positions.
Analyze Risk Management reports to determine trends and develops
action plans to reduce employee injuries and financial impact.
Focus on units experiencing increased injury trends and provides
solutions for improvement.
Utilize financial and worker injury report to determine where focus
should be emphasized.
Key Responsibilities (Continued)
Conducts Safety Inspection/Site visits to ensure that facilities
comply with OSHA and other state and federal standards through
facility inspection. In addition, ensure that the unit is in
compliance with safety and workers compensation procedures. Provide
management with results/recommendations following inspections.
Follow-up on progress.
Ensure that units have effective "on-going" safety awareness
programs and active safety committees in every unit to promote a
safe work environment.
Management Training Provide training to managers to follow safe
work practices and maintain a safe working environment through
training, presentations, conference calls, and the distribution of
Communication Communicates with the unit, RVP and DP regularly on
open claims. In addition, provides safety status to Sector Senior
Management on a weekly or monthly basis as required. This may
include attending meetings, weekly Divisional conference call and
Monthly Executive meetings. Ongoing communication will assist in
reducing accidents, late claims, and out of work days.
Measurement Ensure that all levels of management receive monthly
Safety Summary reports. These reports will provide Sector
Leadership with trending data and comparisons. Emphasis will be
placed on those units or regions experiencing increasing trends and
Employee Training Provide in person safety training if required and
materials and support to unit management to initiate ongoing safety
training with associates. This includes: Orientation, Monthly
Meeting Topics, and Annual Refresher Training. In addition,
training for those who fail to follow procedures.
Minimum of seven years' experience. Ideal candidate will have at
least five years of combined regulatory experience and industry
experience in a dedicated food safety support role.
Two to three years of direct experience with regulatory
requirements for food establishments.
Experienced in prepared foods manufacturing a plus.
HACCP program development and FSMA is a must.
HACCP certification, Preventive Controls for Human Food (PCQI) and
GFSI auditor certification a must.
Strong understanding of required third party audit and GFSI audit
scheme programs and standards.
Working knowledge of food processing and distribution regulations,
i.e. FDA and USDA/FSIS, and industry practice.
Experience developing and motivating personnel.
Track record of food safety/QA success in any of the following
focus areas a plus: meat, poultry, seafood, processed foods,
distribution, proprietary/private-label product development and/or
B.S. degree in food technology, food science, or related curriculum
and/or experience required.
Ability to function effectively within a fast-paced, diverse and
evolving corporate culture is necessary.
Proficient in Microsoft Office applications and ability to learn
various software and web-enabled programs.
Must be a strong, persuasive communicator and coach, with the
ability to relate to other professionals, peers, and field
operators, both technical and non-technical.
Strong data management, reporting, and technical writing
Ability to interpret and apply a variety of laws, rules, and
Ability to make presentations before a variety of groups.
Excellent written and verbal communication skills.
Ability to work well in a fast-paced, high-volume environment.
Ability and willingness to travel up to 50% or more if required as
per business needs.
Ability to work well with internal and external business
Minimum of Certified Professional-Food Safety (CP-FS) credential
required; Registered Sanitarian/Environmental Health Specialist
(RS/REHS) or equivalent credential preferred.
Strong technical knowledge of retail food safety and HACCP.
Experience in conducting technical research.
Excellent verbal and written communication skills. Strong reporting
and technical writing skills.
Project management proficiency.
Ability to engage internal stakeholders across multifunctional
teams through effective communication and compelling arguments.
Intellectual curiosity a must.
Energetic, enthusiastic, and self-motivated.
Apply to Eurest today!
Eurest is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are
committed to treating all Applicants and Associates fairly based on
their abilities, achievements, and experience without regard to
race, national origin, sex, age, disability, veteran status, sexual
orientation, gender identity, or any other classification protected
Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity. We will
consider for employment all qualified applicants, including those
with a criminal history (including relevant driving history), in a
manner consistent with all applicable federal, state, and local
laws, including the City of Los Angeles' Fair Chance Initiative for
Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the
New York Fair Chance Act. We encourage applicants with a criminal
history (and driving history) to apply.
Eurest maintains a drug-free workplace.
Associates at Eurest are offered many fantastic benefits.
Life Insurance/ AD
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Identity Theft Protection
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1228338
Keywords: Compass Group USA, Redmond , DIRECTOR OF QUALITY ASSURANCE - WA, Professions , Redmond, Washington
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