DIRECTOR OF QUALITY ASSURANCE - WA

Company: Compass Group USA
Location: Redmond
Posted on: September 16, 2023

Job Description:

Salary: $93000 - $138,500

Pay Grade: 17

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companiesin every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The Director of Quality Assurance is responsible for establishing the safety of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. The Sr. Director of Quality Assurance must have a thorough knowledge in Preventative Controls for Human Food. A strong background in food & beverage, manufacturing, quality assurance and strong understanding of FSMA is a must.

Key Responsibilities:

• Leading a team of other QA professionals while establishing best practices throughout the organization.
• Implements and executes product food safety and quality programs to support the organization's goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
• Responsible for overseeing the on-going maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies.
• Ensures all HACCP, GMP's, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
• Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
• Oversees the overall Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
• Works alongside the Quality Assurance Manager/Team to ensure complete traceability of incoming raw materials and finished product while managing lot code tracking.
• Works alongside the Quality Assurance Manager/Team to ensure labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
• Oversees all food safety audits conducted by government and third-party agencies.
• Responds to customer safety and quality concerns as needed.
• Assists sector/division/region in enforcing safety regulations and codes.
• Measures and evaluates effectiveness of safety program, using established goals and leveraging best practices across the Sectors
• Conducts buildings and grounds and/or food facilities surveys on periodic and regular basis to detect code violations, hazards, and unsafe work practices and procedures.
• Develops and reviews safety training for unit/sector/division staff.
• Maintains administrative control of records related to safety and health programs.
• Prepares and disseminates webinars, training, memos, and reports.
• By focusing on the primary objective of associate safety, also drives improved financial performance by injury reduction
• Maintains required records for Corporate and Division purposes; weekly tracking of accidents and illnesses and monthly summary report. Supervision of annual Unit OSHA Logs Form 300 and preparing Division annual OSHA Summary Form 300A
• Assists unit or self-performs root cause analysis of injuries to determine prevention techniques.
• Assists claims department working in conjunction with Unit Managers returning injured workers to light or modified duty positions.
• Analyze Risk Management reports to determine trends and develops action plans to reduce employee injuries and financial impact.
• Focus on units experiencing increased injury trends and provides solutions for improvement.
• Utilize financial and worker injury report to determine where focus should be emphasized. Key Responsibilities (Continued)
  • Conducts Safety Inspection/Site visits to ensure that facilities comply with OSHA and other state and federal standards through facility inspection. In addition, ensure that the unit is in compliance with safety and workers compensation procedures. Provide management with results/recommendations following inspections. Follow-up on progress.
  • Ensure that units have effective "on-going" safety awareness programs and active safety committees in every unit to promote a safe work environment.
  • Management Training
    • Provide training to managers to follow safe work practices and maintain a safe working environment through training, presentations, conference calls, and the distribution of safety materials.
    • Communication
      • Communicates with the unit, RVP and DP regularly on open claims. In addition, provides safety status to Sector Senior Management on a weekly or monthly basis as required. This may include attending meetings, weekly Divisional conference call and Monthly Executive meetings. Ongoing communication will assist in reducing accidents, late claims, and out of work days.
      • Measurement
        • Ensure that all levels of management receive monthly Safety Summary reports. These reports will provide Sector Leadership with trending data and comparisons. Emphasis will be placed on those units or regions experiencing increasing trends and high penalties.
        • Employee Training
          • Provide in person safety training if required and materials and support to unit management to initiate ongoing safety training with associates. This includes: Orientation, Monthly Meeting Topics, and Annual Refresher Training. In addition, training for those who fail to follow procedures. Qualifications:
            • Minimum of seven years' experience. Ideal candidate will have at least five years of combined regulatory experience and industry experience in a dedicated food safety support role.
            • Two to three years of direct experience with regulatory requirements for food establishments.
            • Experienced in prepared foods manufacturing a plus.
            • HACCP program development and FSMA is a must.
            • HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
            • Strong understanding of required third party audit and GFSI audit scheme programs and standards.
            • Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
            • Experience developing and motivating personnel.
            • Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
            • B.S. degree in food technology, food science, or related curriculum and/or experience required.
            • Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
            • Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
            • Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
            • Strong data management, reporting, and technical writing skills..
            • Ability to interpret and apply a variety of laws, rules, and regulations.
            • Ability to make presentations before a variety of groups.
            • Excellent written and verbal communication skills.
            • Ability to work well in a fast-paced, high-volume environment.
            • Ability and willingness to travel up to 50% or more if required as per business needs.
            • Ability to work well with internal and external business partners.
            • Minimum of Certified Professional-Food Safety (CP-FS) credential required; Registered Sanitarian/Environmental Health Specialist (RS/REHS) or equivalent credential preferred.
            • Strong technical knowledge of retail food safety and HACCP.
            • Experience in conducting technical research.
            • Excellent verbal and written communication skills. Strong reporting and technical writing skills.
            • Project management proficiency.
            • Ability to engage internal stakeholders across multifunctional teams through effective communication and compelling arguments.
            • Intellectual curiosity a must.
            • Energetic, enthusiastic, and self-motivated. Apply to Eurest today!
              
              Eurest is a member of Compass Group USA
              
              Click here to Learn More about the Compass Story
              
              Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
              
              Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
              
              Eurest maintains a drug-free workplace.
              
              Associates at Eurest are offered many fantastic benefits.
              • Medical
              • Dental
              • Vision
              • Life Insurance/ AD
              • Disability Insurance
              • Retirement Plan
              • Paid Time Off
              • Holiday Time Off (varies by site/state)
              • Associate Shopping Program
              • Health and Wellness Programs
              • Discount Marketplace
              • Identity Theft Protection
              • Pet Insurance
              • Commuter Benefits
              • Employee Assistance Program
              • Flexible Spending Accounts (FSAs)
                Req ID: 1228338
                
                Eurest
                
                TARANPREET TANDON
                
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Keywords: Compass Group USA, Redmond , DIRECTOR OF QUALITY ASSURANCE - WA, Professions , Redmond, Washington