Quality Analyst
Company: Zetron Inc
Location: Redmond
Posted on: September 16, 2023
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Job Description:
About usFor 40 years, Zetron (a Codan Company) has delivered
interoperable end-to-end command & control systems across multiple
industries and international markets. With over 40,000 console
positions, hundreds of established partners and value-added
resellers, and coverage in more than 100 countries, we are an
established global leader in connecting communications centres with
field operations, personnel, and constituents.Zetron is
headquartered in Redmond, Washington in the United States of
America. We also have an office in the United Kingdom which caters
to EMEA markets, an office in Australia catering to APAC markets,
an office in Canada, and numerous other field operations in support
of our customers on all seven continents.About the role?Support
Zetron's Quality Management System to continually improve customer
satisfaction, process and product quality and reliability. Manage
document control and change order processes.As a key member of the
team, you must be able to:* Ensure that all products and internal
processes are compliant with the Quality Management System (QMS).*
Communicate, develop training, train and help in executing QMS
requirements.* Provide technical training of Quality Assurance
processes to staff.* Interface with cross functional departments to
aid in implementing process improvements to minimize continuing
quality issues. Identify and lead quality improvement initiatives
for continuous improvement activities to ensure that the Company's
Quality System is effective, efficient and up-to-date.* Support
investigation and resolution of all related RMAs, Customer
Complaints, Corrective Action Requests, and Field Nonconformance.
Track, monitor, and report from the formal Corrective Action
System.* Determine when a product with issues should not be
released, shipped, or further processed (Product Hold) until the
issues are resolved.* Host internal and external quality audits to
ensure ISO 9001 and Zetron's Quality Management System is
maintained throughout the company worldwide.* Coordinate with
Manufacturing group to manage the Approved Vendor List and Supplier
Scorecard, including NCFRs.* Perform change order/change notice
processing (also known as ECN, CN, CO, ECO, DCO) including quality
assurance checks, managing approval, file management/staging, and
notification.* Define and assign part numbers.* Ensure that
document and data control processes are systematically managed and
aligned with Zetron's document management systems and processes.*
Provide technical guidance and instruction to staff in relationship
to Quality Assurance/Control and Document Control processes to
ensure the efficiency of the Quality Management System.* Ability to
travel overnight and internationallyWhat makes a successful Quality
Analyst?* Associate degree in business or supply Chain Management,
or in related area.* Minimum three (3) years progressively
responsible Quality Assurance experience, preferably in an
engineering and/or manufacturing environment.* Must have knowledge
of manufacturing processes, data management, strong statistical
data analysis, sampling plans, Nonconformance Review Board (NRB)
experience.* Knowledge of ISO 9001 (International Standard
Organization) or equivalent standards.* Working knowledge of
process improvement and problem-solving techniques including but
not limited to Lean, Six sigma, 8 disciplines, and Root Cause
Analysis process.* Knowledge of inspection tools, measurement and
calibration system, and non-destructive examination techniques.*
Proficiency with Quality Assurance, Internal Auditing, and ISO 9001
concepts, practices and procedures.* Strong organizational skills,
interpersonal skills and negotiation skills in order to interact
with a customer, co-workers and cross functional departments.* Must
be extremely detail-oriented with respect to documentation and
communication.* Ability to work under strict schedule and meet
deadlines, handling multiple detailed initiatives simultaneously.*
Knowledge of and proficiency with a variety of word processing,
spreadsheet, database and presentation software (for example, Word,
Excel, Access, and Powerpoint).* Quality Auditor experience
preferred.Benefits and CultureOur culture is supportive and
collaborative. You will be part of a multidisciplinary team where
sharing ideas and innovation is strongly encouraged. Zetron
embodies the values of those who work here, embraces diversity, and
offers a comfortable and casual atmosphere where people work hard
and feel a part of the organization. At Zetron we not only create
and stand behind solutions that help save lives, but our employees
are also offered a competitive compensation and benefits
package.Our U.S. Benefits include:* Medical, Dental, Vision
Benefits* 401(k), including a Company match* Generous Paid Time Off
Packages* Company paid short-term and long-term disability
coverage, basic life insurance and wellbeing benefits* Flexible
working hours* The ability to grow your career by attending various
educational programs and/or trainings* 9 paid holidays* Incentive
Bonus Plans* Perks and discounts* And more!Starting pay for this
role will vary based on multiple factors, including location, and
an individual's knowledge, skills, and experience. Pay ranges may
be modified in the future. The typical base salary hiring range for
this position is USD $70,000 to $90,000 per year.Interested in a
career with us?Simply click on 'APPLY" and we'll be in contact
shortly.Zetron, Inc. is an equal opportunity and Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, sex, sexual orientation,
religion, national origin, age, gender identity, protected veteran
status, disability status, or any other characteristic protected by
law.In compliance with the ADA Amendments Act, should you have a
disability that requires assistance and / or reasonable
accommodation with the job application process, please contact the
Human Resources department via phone at 425.820.6363, ext. 294 or
via e-mail at careers@zetron.com
Keywords: Zetron Inc, Redmond , Quality Analyst, Professions , Redmond, Washington
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