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Client Service Representative at VCA Redmond Animal Hospital

Company: VCA Animal Hospitals
Location: Redmond
Posted on: November 19, 2021

Job Description:

JOIN OUR FAMILY!Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would love to connect with you! VCA Redmond Animal Hospital in Redmond, WA is seeking a full time Client Service Representative to join our one-of-a-kind 3-doctor GP practice!We are AHAA accredited and have been since 1999. We believe in providing the best possible care to all our patients. Our tight knit community is a great place to call home. We are open 7 days a week and provide full general practice medical services as well as boarding and grooming.As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:--- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.--- Scheduling and confirming appointments.--- Placing outbound calls for follow-ups and reaching out to prospective clients.--- Presenting and explaining fees, including processing payments.--- Recommending, selecting, and obtaining products and services, including prescriptions.--- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).--- Managing medical records, charts, reports and correspondence.--- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.At VCA Redmond Animal Hospital, you can make a difference every day in the lives of pets in our community. We have a unique culture in our hospital that values each person's individual skill and personality. There's something special about you and we are excited to learn more!Among the reasons to consider joining VCA are:VCA hospitals are former private-practices that retain the spirit that made them successfulAccess to the people and financial resources of a large veterinary communityNetwork of 4,500+ doctors, including more than 600 SpecialistsLargest provider of Private Practice Internships and Residencies in the U.S.WOOF University, offering educational training to all staff members.Robust Clinical Studies programOpportunities to give back through strong Shelter partnerships and VCA CharitiesVCA adds value to your compensation package with the following:Competitive wageMedical, Dental & Vision insuranceOpportunity to teach and mentor401(k)Life and Long Term Disability insuranceReady to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.

Keywords: VCA Animal Hospitals, Redmond , Client Service Representative at VCA Redmond Animal Hospital, Sales , Redmond, Washington

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