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Sales Operations Leader - DSS Field

Company: Microsoft Corporation
Location: Redmond
Posted on: May 7, 2022

Job Description:

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. Microsoft Store Direct Sales and Support (DSS) is the best place for businesses, educators, and consumers to experience all that's possible with Microsoft and its partners through unparalleled service and support. Operating in five countries across 40+ Hub locations, our team has grown to serve all customer segments through personalized sales interactions, needs-based training, and on-demand virtual support. We are energized and driven by the opportunity to innovate in how we engage with all customers, optimize our talent for greatest impact, and most importantly, empower our valued customers to achieve more. In DSS Field, we sell, train and support small business and education customers across the globe to achieve more. The Sales Operations team is responsible for delivering a world-class Seller and Customer experience through a combination of listening mechanisms, reporting, analytics, strategic projects, and ongoing process optimization. - As partners to DSS Field Leadership we work closely to align on and support priorities which will enable greater Field effectiveness and performance as well as enhance the end customer experience provided by our Field team by delivering operational excellence.

Keywords: Microsoft Corporation, Redmond , Sales Operations Leader - DSS Field, Sales , Redmond, Washington

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