Night PT Program Assistant at Nyer Urness
Company: Compass Housing Alliance
Location: Seattle
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description Description: ABOUT THE POSITION:
The Program Assistant observes, records, and responds as needed to
the comings and goings of guests/residents/participants and staff,
and maintains a safe and comfortable environment, to respond to
issues as appropriate. They serve as a member of the program
services team; they support and work with them to serve the
community by providing trauma-informed assistance. This is a
unionized position, represented by Local 8 of the Office and
Professional Employees International Union (OPEIU). ABOUT THE
PROGRAM: Operating on a “housing first” model, Nyer Urness House
provides 80 units of permanent supportive housing to adults who
were formerly unhoused. Supportive services include case
management, a medical clinic operated by Neighborcare Health
on-site, daily meals and other community building resources. The
community is named for the Reverend Nyer Urness, whose philosophy
of meeting people where they are is a fundamental principle of the
work at Nyer Urness House. ABOUT THE ORGANIZATION: Compass Housing
Alliance develops and provides essential services, shelter, and
affordable housing so that everyone in our community has a safe
place to call home. We envision a world in which every person lives
in a safe and caring community. Compass offers an open, supportive,
and challenging work environment committed to promoting the dignity
and well-being of each person that we serve. We recognize the value
that different perspectives and cultures bring to the organization.
All employees are expected to make efforts in their work and in
their conduct to be welcoming to all. Compass is proud to be an
affiliate agency of Lutheran Community Services Northwest (LCSNW).
LCSNW partners with individuals, families, and communities for
health, justice, and hope by providing support services in key
areas such as behavioral health, child welfare, refugees, and
support to aging adults and people with disabilities to live
independent lives. To learn more about the agency, visit
www.compasshousingalliance.org. LOCATION: Ballard Neighborhood
(Seattle, WA) REPORTS TO: Program Coordinator FLSA STATUS:
Non-Exempt SCHEDULE: Friday - Monday, 11:00pm – 7:30am STAFF
MEETINGS: Monthly all-staff meetings last Wednesday 9-11am and
Monthly team meetings 2nd Tuesday 10-11am MEAL PERIOD: Unpaid
(30-minutes) SALARY RANGE: $26.99 per hour (Step 1*) including
$1.75 for overnight shift differential *Step 2 increase of 2.5%
after 12 consecutive months of employment ESSENTIAL DUTIES AND
RESPONSIBILITIES Other duties, responsibilities, and activities may
change or be assigned at any time with or without notice. The
employee in this position must be able to read, write, and
understand English. Direct Services Provide trauma-informed
monitoring of activity in and around the building to ensure safety,
security, and comfort of guests/residents/participants and staff.
Mediate conflicts and provide de-escalation and crisis
intervention; model appropriate problem solving and refer to
appropriate services as needed. Assist in support of program
activities. Including meal services, assisting
guests/residents/participants with tasks such as laundry access
and/or instruction, group activities, or other similar activities.
Engage guests/residents/participants to assess needs providing
immediate and appropriate information and referrals. Respond to
guests/residents/participants issues as appropriate or as directed
by program management and/or property management. Report
guest/resident/participant and/or building needs to management and
ensure supply/equipment is in stock for use. Monitor security
cameras, make periodic security rounds of the building, check
lights, doors, and windows, and investigate noise and other
complaints. Log all actions, incidents, rule enforcements, and
report unusual or sensitive matters to the Program Coordinator
and/or Manager. Control after-hours front door/access and monitor
guest/resident/participant log enforcing rules and restrictions.
Follow building/staff safety and emergency procedures according to
program and agency policies. Perform light janitorial duties, as
assigned. Leadership Recognize the value that different
perspectives and cultures bring to the organization. Maintain a
favorable working relationship with all other agency employees to
foster and promote a cooperative and harmonious working climate.
Project a favorable image of the organization to promote its aims
and objectives and foster and enhance public recognition and
acceptance of all its areas of endeavor. Perform all duties and
responsibilities in a timely and effective manner in accordance
with established agency policies to achieve the overall objectives
of this position. KNOWLEDGE, SKILLS, AND ABILITIES Ability to
maintain a high degree of confidentiality, tactfulness, and respect
for participants from diverse backgrounds and identities.
Demonstrated knowledge of best practices in de-escalation, crisis
intervention, and stabilization skills. Demonstrated knowledge of
local resources and services for individuals who are experiencing
homelessness or housing instability. Manage difficult interpersonal
situations effectively and know when to seek out support from your
manager when needed. Ability to work in a fast-paced environment
with frequent interruptions and crisis situations. Ability to set
and maintain boundaries in a professional manner. Ability to follow
agency policy and procedures to maintain safety and security within
the facility. Follow sound interpersonal boundaries and emotional
intelligence. Relate openly and comfortably with people from all
backgrounds while valuing different points of views. Promote a team
environment that values, encourages, and supports differences. Work
independently and as part of a team, particularly to exercise sound
decision making in the absence of supervision, with strong
collaboration skills. Excellent written and verbal communication
skills with ability to communicate effectively about technical
problems and solutions. Strong problem-solving skills are required
to be successful in this role. Aptitude for learning new technology
skills with Microsoft products and other internet-based software.
Ability to learn new functions on office equipment and devices
(printer, scanner, projector, mailing machine, copier). EDUCATION
AND/OR EXPERIENCE At least 1 year of experience in a social/human
service setting, preferred. Awareness and/or training around
belonging, compassion, and meeting people where they are,
preferred. Familiarity with topics of housing instability, mental
health, substance use, sexual assault, and/or domestic violence,
preferred. Experience working in an environment where language may
be a barrier, preferred. Current WA State Food Handlers Permit,
preferred (If not current, will be sponsored within 1-month of
hire). Work experience is a key factor for success in this role. In
addition, success in this role requires a passion for knowledge and
drive for continuing professional development or education. A
degree in human/social services or related field would be a
complement to the required experience. Requirements: PHYSICAL
DEMANDS While performing the duties of this job, the employee is
regularly required to talk and listen. The employee is frequently
required to stand, walk, use hands to finger/handle/feel/type, and
reach with hands and arms. Requires the ability to occasionally
push, pull, lift, and/or carry supplies up to 20 pounds. Work takes
place in a social services/shelter/supportive housing environment
where long periods of sitting, working on a computer, walking to
various work areas, going up and down stairs, and standing are
required. Mental efforts like attention to detail, interacting with
others in-person and through email, using critical thinking skills
to strategize, develop and implement business plans, create, and
edit documents, listen, and participate verbally at meetings. In
compliance with the ADA Amendment Act, should you have a disability
that requires assistance and/or reasonable accommodation with the
job application process, please contact the Human Resources
department via phone at 206-474-1100 or via e-mail at
HRInfo@compasshousingalliance.org. WORK ENVIRONMENT The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. The noise level in the work environment is
normal. Compass programs are housed within a human services
environment in the Greater Seattle area. Our diverse
client/guest/resident community includes many single, formerly
homeless adults who lack any family support system. Compounding the
constraints of poverty, our community includes individuals who are
physically and/or mentally disabled, persons living with AIDS,
those who struggle with chemical dependencies, veterans, and
vulnerable, elderly adults. Working at Compass will mean that you
will be near the people we serve. Employees can reasonably be
anticipated to come in contact with hazardous chemicals, bloodborne
pathogens (BBP), and other potentially infectious materials (OPIM)
which require following basic safety precautions. Regular training
will be provided by Compass that covers all elements of the
occupational exposures, such as BBP, OPIM, and hazardous chemicals,
expected to be found in the work environment. This position is not
eligible for remote work; it requires onsite work only. Compass
facilities are monitored with camera surveillance equipment for
safety and security purposes. The cameras will generally be
utilized only in public areas where there is not a reasonable
expectation of privacy. However, please be aware that in our
housing facilities, some guests/residents/participants may choose
to utilize their own private surveillance equipment within their
units.
Keywords: Compass Housing Alliance, Redmond , Night PT Program Assistant at Nyer Urness, Social Services , Seattle, Washington
